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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.

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1-800-FLOWERS.com Rolls Out Loyalty Program Enhancements, BNPL Just in Time for V-Day

Retail TouchPoints

Pricing for the Celebrations Passport program will remain $29.99 a year and continue to include free standard shipping and no service charges. In addition to the ability to earn points, loyalty members will also gain access to the new Celebrations Passport app featuring a more streamlined experience.

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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Post-IRCE Workshops.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Evolution of Consumer Preferences and Shopping Habits As technology and the retail industry evolve, so do customer shopping habits. Retailers must continuously update all their channels so customers can access the same information across different platforms. But that’s not all.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Evolution of Consumer Preferences and Shopping Habits As technology and the retail industry evolve, so do customer shopping habits. Retailers must continuously update all their channels so customers can access the same information across different platforms. But that’s not all.

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Should Your Loyalty Program Offer Transactional or Experiential Rewards?

Smile.io

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers.

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9 Local E-Commerce Marketing Tips To Drive More Foot Traffic To Your Store

Kissmetrics

According to 2017 BigCommerce study , 58% of US consumers hate paying for shipping, and 34% think product return process is difficult when shopping online. But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen.

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