Remove Customer Loyalty Remove Marketing Remove Multi-channel Remove Technology
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Best 20 Multi-Channel Listing Software: Boost Your Online Presence

Algopix

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. This is no longer science fiction.

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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call.

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

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Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations for 2023

365 Retail

Marketing teams can focus their efforts away from poor performing products and commercial teams can use performance insights to better inform pricing, discounting and purchasing decisions. Patience for nothing less than the full 360 customer experience will be tested as shoppers are more conscious of how and where they spend their money.

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Omnichannel Logistics and Delivery: Good for Shoppers and Retailers Alike

ESW

Brands and retailers that have not yet adopted omnichannel strategies may be missing out on opportunities to grow business – especially in global markets. Omnichannel isn’t just digital and isn’t just about where you run marketing campaigns. In fact, McKinsey calls omnichannel “a requirement for survival.”

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.