Remove Customer Loyalty Remove Marketing Remove Order Fulfillment Remove Shipping
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ShipBob Review: The Ultimate Order Fulfillment Solution?

Ecommerce Platforms

Are you starting an online business from scratch and aren’t sure where to start with the shipping process, or are you an established company in need of a more scalable shipping solution? ShipBob consistently delivers next-day and 2-day shipping options to leading Shopify Plus, Shopify, BigCommerce, Magento, and WooCommerce brands.

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The Order Fulfillment Process in 2022 and Beyond

Retalon

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

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Think Big, Act Small — Manageable Changes to Bolster Your Marketing Now

Retail TouchPoints

Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing. If shipping is delayed and orders are late, tell your customers. During a time when uncertainty is still heightened, customers appreciate the truth.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The answer is: on everyone — from marketing to sales to operations and customer service.

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How Technology Fuels Customer Experience and Brand Value

Retail TouchPoints

Allowing consumers to customize their orders creates apersonalized retail customer experience and ultimately delights customers as they get to design products that suit their needs. Customization also helps retailers build an emotional connection with their customers through co-creation, and improves customer loyalty.

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[Guest Blog] Order Fulfillment in 2019: Meet Customer Expectations and Increase Conversions

ChannelAdvisor

Customers expect fast and affordable shipping at the click of a button. Thanks to Amazon Prime, two-day shipping is the new normal. Enter same-day shipping and delivery. Same-day delivery is the real game changer, guaranteeing a customer’s order will be delivered on the same day it’s purchased.

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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.