BigCommerce

JUNE 24, 2020

Do you know what the last customer who bought something from your ecommerce store thought about the product they received?

eCommerce 513

eCommerce Improvements Customer Customer Retention 513

Inflow Insights

JULY 12, 2018

Adding a marketing automation system to your eCommerce marketing arsenal is typically a worthwhile high ROI effort and is a mandatory part of Inbound Marketing for eCommerce. But given the fast growing plethora of marketing automation systems available, which is best for your business? Detailed Analytics.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Retail 252

Retail Shipping Costs Improvements Customer Experience 252

Smile.io

MAY 4, 2022

If you’re an ecommerce marketer, you know growing sales to your online store is amongst your top priorities. But growing a business and engaging with new customers is always easier said than done. Don’t worry, every marketer has been there. So, what can you do to improve your design?

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

Groove

MARCH 24, 2022

Selecting an eCommerce marketing agency for your BigCommerce online store is a crucial step in achieving your eCommerce goals. As an Elite BigCommerce Partner Agency , our certified team is available to assist in growing your mid-market business with BigCommerce Enterprise. What Is An eCommerce Marketing Agency?

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

ChannelSale

DECEMBER 4, 2023

Additionally, keeping track of CAC over time could notify you of how well your marketing channels work. If you want to reduce CAC, prioritize the best customer acquisition channels, improve your targeting strategies, and optimize your advertising efforts.

eCommerce 59

eCommerce Shipping Costs Customer Retention eCommerce Marketing 59

ecomdash

APRIL 23, 2019

The best way to achieve both, it seems, is using loyalty programs — special deals stores give to repeat customers to improve their loyalty. Below, we outline 5 ways to improve your loyalty programs with social media. 5 Ways Social Media Improves Ecommerce Loyalty Programs. Then, it’s time to hit social media.

Social Media 115

Social Media Improvements eCommerce Customer Retention 115

Groove

FEBRUARY 24, 2020

eCommerce Homepage Best Practices. We're sharing these eCommerce homepage best practices to help decrease your bounce rate, improve engagement, and increase conversions. Be sure to implement the following, if you're not already, into your eCommerce strategy: Place key information above the fold. Design For Mobile.

eCommerce 367

eCommerce Mobile Customer Retention Web Design 367

BigCommerce

FEBRUARY 23, 2018

If you are using BigCommerce, you can find those customers and their emails here: A pre-launch beta is ideal, as it allows you to fix whatever issues pop up in the beta program before you go live. After going live to all customers, remember to use and analyze the data you collect and make adjustments and improvements when necessary.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

SEPTEMBER 1, 2023

In order to maximize your retention efforts , you need to understand how to track and measure some key retention metrics. Here are 11 key retention metrics ecommerce marketers should be aware of. It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience.

Customer Retention 71

Customer Retention Mobile Improvements Customer Experience 71

Omniconvert

DECEMBER 6, 2019

If you’re an eCommerce marketer or have your own online business, then you are probably constantly focusing on ways to improve and grow. Understanding the meaning of RFM is essential for your online store customer retention and can help improve customer lifetime value.

Customer Retention 60

Customer Retention eCommerce Marketing Improvements Blog 60

Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 230

Small Business Retail Social Media Retail Leisure 230

Kissmetrics

APRIL 12, 2018

And what about customer retention? Boosting customer retention by just 5% can increase profits by 95%. And it’s 5 to 25 times more expensive to acquire a new customer than to retain a current one! Most marketers aren’t coders or designers. And that impacts your customer retention and conversions.

eCommerce 212

eCommerce Customer Retention SEO Improvements 212

Smile.io

MARCH 8, 2024

Live commerce and its growing popularity The growth of ecommerce meant that conditions were perfect for live commerce, which combines live video with the ability to buy the products you are viewing instantly. Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 billion in 2023.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Omnisend

JUNE 16, 2021

Instead of focusing on open rates, we encourage ecommerce marketers to adopt the RFM model. In short, RFM is a great customer segmentation method for identifying groups of customers with similar values. What are the Benefits of RFM for Ecommerce Marketers? You can retain up to 23% more repeat customers.

eCommerce Marketing 78

eCommerce Marketing Customer Retention eCommerce Customer 78

GetElastic

SEPTEMBER 2, 2019

The automated system by reading the tags on the entrance door, the basket and the products can charge the customer appropriately for the products. Improved Customer Experience. How is IoT impacting ecommerce? The impact of IoT on ecommerce stores and overall online retail shopping experience already stands out.

Payments 153

Payments Payment Services eCommerce Supplies 153

GetElastic

MAY 15, 2019

The following recommended ecommerce tools have been broken down into three categories: Marketing, Managing and Tracking. Ecommerce marketing tools: #1 Google Shopping (Paid). A power email marketing tool is something every ecommerce store needs. Source: Mailchimp. #6 6 Smile.io (Paid). Source: Klipfolio. #13

eCommerce 154

eCommerce Shipping Costs Subscription Shipping 154

Omnisend

MAY 14, 2021

A solid understanding of the ecommerce customer journey and how to make it work in your favor is paramount to attracting customers and developing brand advocates. Each stage of the ecommerce customer journey has its opportunities. As an ecommerce marketer, your role is to make each one as enjoyable as possible.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . eCommerce is growing (higher, further, faster). Sustainability will be given higher priority.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Omnisend

MAY 24, 2021

Among other things, you can leverage your customer data to do things like: Create smart audience segments for more relevant messaging Drive acquisition, sales, and retention strategies Improve product development by predicting future outcomes. Prices: Personal Basic: Free Personal Plus: $29/mo Business: $89/mo.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Omnisend

DECEMBER 22, 2021

What are ecommerce metrics & KPIs? Metrics and KPIs play a crucial role in any ecommerce marketing strategy. Ecommerce metrics define your website’s performance, and by analyzing them, you can understand the scope of improvement for your business. Will working on this metric help me improve others as well?

X-cart 78

X-cart eCommerce Shopping Carts Shipping Costs 78

RetailMinded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Spilling The Secret Sauce.

Merchant Services 92

Merchant Services ACH Shipping Costs Fulfillment 92

Omnisend

MARCH 8, 2021

You can’t improve what you don’t measure” is one of the most commonly repeated phrases in ecommerce, and for a good reason. The ability to accurately track, record, test, and present various marketing metrics is vital for any business’s growth. Reading Time: 9 minutes. How much does Omnisend cost? How much does Aftership cost?

eCommerce Analytics 125

eCommerce Analytics Shipping Costs eCommerce Merchant Services 125

GetElastic

SEPTEMBER 2, 2019

The automated system by reading the tags on the entrance door, the basket and the products can charge the customer appropriately for the products. Improved Customer Experience. How is IoT impacting ecommerce? The impact of IoT on ecommerce stores and overall online retail shopping experience already stands out.

Payments 113

Payments Payment Services eCommerce Supplies 113

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty. Amazon model.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Optimizely

JULY 2, 2019

The only way to succeed in today’s cutthroat ecommerce industry is by having a smooth experience that delights and engages consumers every step of the way. But first, you have to figure out when and where you’re losing customer today. A Brief Rundown Of The Ecommerce Sales Funnel. How To Improve Your Ecommerce Sales Funnel.

eCommerce 240

eCommerce X-cart Improvements Channel 240

BigCommerce

JUNE 13, 2017

When you combine LTV with other metrics like retention rate , customer acquisition cost , churn rate, net profit and ROAS, you start to get a very clear picture of what you can do to improve margins. However, the one thing that all of these have in common is that they offer something that resonates well with their customers.

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

Ecommerce Platforms

MAY 2, 2018

Kiri Masters and Julie Spear sit down with expert guests for high-level discussions about ecommerce strategies, trends, and innovations. Ecommerce Marketing. Ecommerce and marketing go hand in hand, which is exactly why Robert Kilonzo created this podcast. Ecommerce Allstars.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

Omnisend

APRIL 15, 2021

2X Ecommerce podcast. Hosted by Kunle Campbell, The 2x Eccommerce podcast teaches you customer retention strategies and how you can turn prospective customers into loyal customers. The host and founder of the CcommerceFuel podcast is Andrew Youderian, a renowned professional in the world of online commerce.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Kissmetrics

JUNE 14, 2017

Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention. Image Source.

Channel 226

Channel Customer Jewelry Customer Data 226

FastSpring

MAY 13, 2021

By featuring a “Buy Now” button on your homepage, you reduce friction and get your customers one step closer to completing a purchase directly from your home page. Benefits of a “Buy Now” Button on Homepage: · Improved speed of purchase. Benefits of a Fast Website: · Better customer experience. Improved speed to purchase.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

BigCommerce

APRIL 18, 2018

Virtually every marketing and business decision in these organizations is guided by data. After all, if you can’t measure something, you have little chance of improving it. How to Measure Ecommerce Success. Tracking and measuring the right KPIs can improve your business and marketing decisions.

Download 418

Download eCommerce Social Media Shopping Carts 418

Omnisend

MAY 18, 2021

Don’t just seek the ideal supplier; look for the right CBD ecommerce platforms as well. The perfect CBD ecommerce platform is necessary to improve your customer’s journey on your site. In turn, leading platforms like Shopify, BigCommerce, and Magento can help ensure positive customer experiences. Final Verdict.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

BigCommerce

FEBRUARY 1, 2018

Improve your email marketing. Are you using your personal email for marketing? There are plenty of email marketing tools out there that will help you work smarter with pre-built templates, scheduling and list segmentation. that allows you set and track goals like increasing productivity, improving your health, etc.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Omnisend

NOVEMBER 5, 2020

Interestingly, 16% of marketers admit that creating quality automations is their biggest challenge. It’s no secret that seamless WooCommerce marketing automation can drastically improve your ROI. Use Multiple Channels for Your Marketing Automations: Email, SMS, and Push Notifications. Just to name a few.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

Optimizely

OCTOBER 23, 2019

With Yotpo loyalty data and Zaius CRM, brands and retailers can effectively give a wider range of customers the personalized VIP treatment that keeps them coming back for more,” — Josh Enzer, VP, Product Marketing, Yotpo . COOLA customers share our passion for healthy suncare. E-Commerce Marketing Specialist.

Customer Loyalty 30

Customer Loyalty Customer eCommerce Marketing eCommerce 30