FastSpring

OCTOBER 13, 2020

If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more. Sure, having a great product helps, too.

Customer Retention 148

Customer Retention Customer Payment Services Subscription 148

Omnisend

MAY 21, 2019

Existing customers are less expensive to get to Read more The post Announcing Omnisend and LoyaltyLion Integration: The Best Thing to Ever Happen to Customer Retention appeared first on Ecommerce Marketing Automation | Omnisend.

Customer Retention 137

Customer Retention Customer eCommerce Marketing eCommerce 137

lateshipment

JULY 31, 2023

Monitor and analyze their moves which could give you valuable insights that you might be missing out on and also helps you identify any gaps in the market with essential e-commerce marketing tools. Remember that retaining customers would always cost less than acquiring new customers. Play Video 3.

eCommerce 130

eCommerce eCommerce Marketing Marketing Social Media 130

Omnisend

FEBRUARY 8, 2021

For most nimble ecommerce marketing teams, personalized retention marketing might seem like something ‘we’re gonna take care of tomorrow’ We all realize its value, but there’s only so much you can do with a lean team on a daily basis. Reading Time: 5 minutes. Start My Free Trial.

Customer Retention 97

Customer Retention Improvements Customer Channel 97

Smile.io

MAY 4, 2022

If you’re an ecommerce marketer, you know growing sales to your online store is amongst your top priorities. But growing a business and engaging with new customers is always easier said than done. Don’t worry, every marketer has been there. It’s best to over-communicate at this stage.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

ChannelSale

DECEMBER 4, 2023

Customer Retention Rate The degree to which customers continue to be interested in your brand over time is shown by your customer retention rate. Utilizing strategies like loyalty programs, tailored discounts, and first-rate customer service, this KPI must be raised.

eCommerce 59

eCommerce Shipping Costs Customer Retention eCommerce Marketing 59

Groove

FEBRUARY 2, 2022

What Is Customer Retention? To help you better understand the differences between customer acquisition vs retention , we’ll now be going over what retention means and a few strategies you can implement today. There aren’t many cons to retaining existing customers. Customer Retention Strategies.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Groove

MARCH 24, 2022

Selecting an eCommerce marketing agency for your BigCommerce online store is a crucial step in achieving your eCommerce goals. As an Elite BigCommerce Partner Agency , our certified team is available to assist in growing your mid-market business with BigCommerce Enterprise. What Is An eCommerce Marketing Agency?

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

Optimizely

JULY 26, 2018

It’s simply not realistic to continue to rely on new customer acquisition alone to drive your revenue growth. Instead, you have to build a strong brand that centers around customer loyalty and customer retention. The smartest marketers today know that repeat purchases can drive serious revenue with less effort.

Webinar 150

Webinar eCommerce Customer Retention B2C 150

Groove

NOVEMBER 12, 2020

Take advantage of this opportunity to save big and earn more by nurturing and rewarding your current customers. If you were to ask us how to improve the customer experience, we'd say that rewarding loyal customers is one of the most important things brands can do. Conclusion.

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 277

Small Business Retail Social Media Retail Leisure 277

Groove

FEBRUARY 24, 2020

Help customers find the products or services they're interested in quickly and effectively by including a site search bar at the top of your homepage. Not only does on-site search benefit your customers, it also benefits your online business. These keywords provide valuable insights into your users' behaviors.

eCommerce 367

eCommerce Mobile Customer Retention Web Design 367

Omniconvert

DECEMBER 6, 2019

If you’re an eCommerce marketer or have your own online business, then you are probably constantly focusing on ways to improve and grow. Understanding the meaning of RFM is essential for your online store customer retention and can help improve customer lifetime value.

Customer Retention 60

Customer Retention eCommerce Marketing Improvements Blog 60

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. Increased Customer Retention.

Subscription 96

Subscription Customer Retention Marketing Payment Services 96

Smile.io

MARCH 8, 2024

Live commerce and its growing popularity The growth of ecommerce meant that conditions were perfect for live commerce, which combines live video with the ability to buy the products you are viewing instantly. Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 billion in 2023.

Social Media 70

Social Media Customer Loyalty Customer Retention eCommerce 70

Omnisend

FEBRUARY 16, 2021

The initial purpose of gamification is to provide a memorable experience that makes an appealing connection with customers, rather than increasing sales directly. However, positive feelings help the brand stay on top of customers’ minds, leading to increased customer retention, and additional sales.

Marketing 179

Marketing Gifts eCommerce Games 179

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […]. It becomes mandatory to pitch sales according to the holiday calendar.

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Optimizely

JULY 31, 2018

Grab your phone, open your podcasting app of choice, and prepare to fill your ears with all the ecommerce marketing news and advice you could ever need. It’s not exactly the most catchy title, but what “The Jason & Scot Show” lacks in creativity, it more than makes up for in ecommerce marketing know-how.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Optimizely

AUGUST 8, 2017

On the first day of eTail East, the sessions are split into three summits: Search Display & Online Media Summit, Email Marketing & Customer Retention Summit, and the Next Gen eCommerce Summit. This panel features some of the top Venture Capitalists in ecommerce today. We’re here to help. You should be.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Ecommerce Guru

NOVEMBER 24, 2022

The average cart turnover rate is over 80%, which includes both new and returning customers. To assist you in increasing customer retention in your online store, some of the brightest thinkers in the […]. The post How To Keep Up With The Latest Ecommerce Trends In 2023? appeared first on Ecommerce Guru.

eCommerce 52

eCommerce Customer Retention Operations Consumer 52

GetElastic

DECEMBER 18, 2020

Subscription based models are at the center of recurring revenue in eCommerce. With the emphasis on customer retention, rather than customer acquisition, merchants have a higher chance of maintaining the loyalty of existing customers. What leads us to believe this prediction will hold true? Subscriptions.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Omniconvert

JANUARY 14, 2020

As a professional marketer, I have always been very keen on eCommerce marketing. If you are running an eCommerce store, The post 9 Actionable Lead Magnet Ideas to Gain More Customers for Your eCommerce Site appeared first on ECOMMERCE GROWTH Blog.

eCommerce 125

eCommerce Customer eCommerce Marketing Blog 125

Omnisend

JANUARY 16, 2020

After all, it comes down Read more The post How to Measure Customer Satisfaction for Ecommerce appeared first on Ecommerce Marketing Automation | Omnisend. Although many businesses track this information, others may struggle to do it. Luckily, doing so is easier than it seems.

eCommerce 131

eCommerce Customer eCommerce Marketing Information 131

Omnisend

MAY 14, 2021

A solid understanding of the ecommerce customer journey and how to make it work in your favor is paramount to attracting customers and developing brand advocates. Each stage of the ecommerce customer journey has its opportunities. As an ecommerce marketer, your role is to make each one as enjoyable as possible.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Omnisend

FEBRUARY 3, 2020

This article will cover everything you need to know in order to develop effective win back Read more The post The Ultimate Guide to Writing Win Back Email appeared first on Ecommerce Marketing Automation | Omnisend.

eCommerce Marketing 88

eCommerce Marketing Article eCommerce Marketing 88

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. But that doesn’t mean you just sit around and wait for things to happen your way!

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Omnisend

JUNE 7, 2019

Because after all, where would any of us be without our customers? Omnichannel marketing is, in its nature, Read more The post Omnisend and Gorgias Integration: Bringing the Absolute Best to Your Customers appeared first on Ecommerce Marketing Automation | Omnisend.

Customer 135

Customer Omnichannel Merchant Services eCommerce Marketing 135

Ecommerce Platforms

MAY 2, 2018

Kiri Masters and Julie Spear sit down with expert guests for high-level discussions about ecommerce strategies, trends, and innovations. Ecommerce Marketing. Ecommerce and marketing go hand in hand, which is exactly why Robert Kilonzo created this podcast. Their goal is to help you gain momentum online.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

Inflow Insights

JULY 12, 2018

Adding a marketing automation system to your eCommerce marketing arsenal is typically a worthwhile high ROI effort and is a mandatory part of Inbound Marketing for eCommerce. But given the fast growing plethora of marketing automation systems available, which is best for your business? Detailed Analytics.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Algopix

AUGUST 30, 2023

Beyond the Inbox: Beyond the Inbox, a podcast led by e-commerce marketing experts, zeroes in on the power of email marketing and its role in nurturing customer relationships. It provides practical advice for those striving to excel in the competitive Amazon marketplace.

eCommerce 108

eCommerce Shopify Information Technology 108

Ecommerce Platforms

APRIL 5, 2023

The main goal of an ecommerce marketing plan is to drive traffic to the website, increase brand awareness, and ultimately generate more sales. Learn how to create a marketing plan for your ecommerce business in this brief guide. What Is an Ecommerce Marketing Plan? Customer acquisition cost.

eCommerce Marketing 104

eCommerce Marketing eCommerce Social Media Marketing 104

Optimizely

MAY 6, 2019

First, an anonymous user browses your site, then makes a purchase, then another, and slowly, but surely, becomes a loyal customer. This is the customer lifecycle, and understanding the ins and outs of this ever-changing process is the key to effective ecommerce marketing. Measure Success Throughout the Lifecycle.

eCommerce Marketing 170

eCommerce Marketing Customer Marketing eCommerce 170

SellBrite

MARCH 28, 2017

Although it’s not a completely saturated and well-covered topic, there are a few of interesting articles that have popped up over the past few years: Are Catalogs Making a Comeback in eCommerce? The Revival Of Print Catalogs In Ecommerce Marketing from ReferralCandy. Also great for customer retention and activation.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

Omnisend

MARCH 21, 2021

It’s a great way to ensure customer retention and keep your eCommerce store top of mind. Social media marketing. Nurturing would-be consumers through email has been around for a long time, and there’s a very good reason for that—it works!

Marketing 142

Marketing Social Media PPC Customer Retention 142