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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. But how do you go about getting it? Start Out Small Like Raise.

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. What is Omnichannel Retailing? What is Omnichannel Retailing?

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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. allows organizations to customize their approach to proving compliance with each of the PCI DSS security requirements. While PCI DSS 4.0

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5 Strategies Retailers Need to Use in 2024

365 Retail

In this article, we’ll explore five key strategies that retailers should focus on to keep their businesses thriving. These strategies aren’t just buzzwords; they’re practical, actionable approaches that can make a real difference in your retail operations. Provengo offers a great example of this.

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How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

According to queue management research, 75% of customers would not wait in a queue for more than five minutes, implying that slow service means lower sales. With card and mobile payments, mPOS is intended to increase business efficiency, resulting in increased profitability, shorter checkout and return lines.

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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

As businesses adapt to today’s digital economy, many are coming face-to-face with the reality that they lack an ecommerce fraud strategy. A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer.

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May 2021 COVID-19 + Ecommerce News Roundup

ROI Revolution

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. As a result, many ecommerce brands have shifted their marketing strategies completely. on mobile at the height of the pandemic last year.