Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 275

Payment Services Retail POS Operations 275

Retail TouchPoints

MARCH 1, 2024

Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. These learnings will collectively continue to help us refine our forward-looking store strategy.”

POS 278

POS Omnichannel Mobile Improvements 278

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

iVend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. You can use this data to ensure best sellers are always in stock, and create discount programs to sell off the slow movers. Tracking is the barometer of your business.

POS 81

POS Point of Sale Retail Multi-channel 81

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

APRIL 20, 2022

While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers. This technology is useful in cities and states that don’t allow customers to see the product.”

Retail 354

Retail Social Media Technology Events 354

RTP blog

MARCH 2, 2018

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements. 1 driver in bolstering the customer experience. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. 3 Steps for Inspiring Customers to Stay Engaged. Instead, you can convert short-term shoppers into lifelong customers with these tips: Do research on top motivators for customers.

Customer Retention 289

Customer Retention Social Media Shipping Point of Sale 289

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 252

Shipping Costs Improvements Live Chat Retail 252

Retail TouchPoints

JUNE 29, 2022

Ensure security cameras point directly toward all entrances and exits, as this can help you see where any theft is occurring or when unauthorized employees are entering prohibited areas or rooms. Similarly, physical security measures can help protect areas where computers and customer data are stored.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Store Associates Gain Access To Up-To-Date Data. It was fraught with opportunities to disappoint a customer,” Larocque said.

Omnichannel 297

Omnichannel eCommerce POS Operations 297

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Their QuickBooks accounting software possesses the highest number of customers at approximately 12 million as far back as 2019.

POS 104

POS Merchant Services Payment Services Point of Sale 104

RetailMinded

MARCH 16, 2024

Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. Think of it as having a crystal ball that actually works for predicting product trends and customer preferences. The result?

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 284

Payment Services Payments Retail Operations 284

Korona

AUGUST 3, 2022

As eCommerce grows rapidly, so do customer expectations. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Integrating your POS and eCommerce site means having a holistic view of your customers and business.

POS 52

POS eCommerce Point of Sale Payment Services 52

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. This way, merchants have the opportunity to tap into their customer and product databases while on the go, and they can even check in on their sales staff. Quite bit, actually. Who Has Access to Shopify POS Go?

POS 104

POS Shopify Merchant Services Channel 104

Korona

OCTOBER 4, 2022

Customers across the United States now have a plethora of options to choose from when it comes to finding a place to enjoy a fantastic latte, macchiato, or pretty much any type of coffee. Customer-facing display to improve customers checkouts. Customer-facing display to improve customers checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business. eCommerce payment processing is the process of accepting online payments.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keep a record of your appraisals – Appraising jewelry is one of the core services of most jewelry retailers, but do you keep a record of your appraisals or just tell your customers what their prized jewel is worth and send them on their way?

Jewelry 120

Jewelry POS Point of Sale Management 120

FastSpring

APRIL 23, 2024

With our JavaScript Store Builder Library (SBL) , you can completely customize, brand, and streamline your checkout flow , building trust with buyers and eliminating friction. FastSpring also powers multi-product transactions , allowing you to offer customers product bundles, upsells, and multi-product coupons.

Payment Services 78

Payment Services Merchant Services Payments Subscription 78

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. We know that customers demand personalization, so the more you can offer it, the faster you can stride ahead.

POS 98

POS Payment Services Payments Omnichannel 98

Fabric Blog

MAY 12, 2021

Point of sale (POS) systems are an essential part of physical retail. The systems also track in-store inventory and collect valuable customer data. They allow retailers to process purchases at their brick-and-mortar locations.

eCommerce 64

eCommerce POS Point of Sale Omnichannel 64

Korona

FEBRUARY 1, 2023

If you’re reading this article, perhaps you’ve dealt with some of this from your current point of sale solution. Purchasing a new point of sale system for your business must be a decision made carefully. Read on to learn more about finding the right point of sale. How to switch retail POS providers?

POS 52

POS Payment Services Payments Point of Sale 52

365 Retail

OCTOBER 4, 2023

In today’s privacy-focused era, customers’ increasing concerns and the impending demise of third-party cookies are sending shockwaves through the advertising industry across the UK and EMEA region. This allows brands to convert anonymous browsers into “known customers”.

Retail 64

Retail Customer Data Channel Improvements 64

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. Shopify POS. Ease of Use. Try Square POS.

POS 104

POS lightspeed Payment Services Shopify 104

Kissmetrics

JANUARY 6, 2021

Failure to do so can only lead to losing customers. This allows the store, and other brands, to advertise to customers on sites like CVS or Walgreens. The first benefit is it offers better price control for customers. Secondly, retail media benefits shoppers by offering a better customer experience (CX).

Retail 362

Retail eCommerce Banking Customer Data 362

Korona

JANUARY 31, 2022

Getting your business blooming depends on your ability to satisfy your customer’s demand on time, which comes down to having a garden center POS that integrates inventory management and chiefly makes payments and transactions within your business smooth, fast, and secure as garden centers are prone to long waiting times at the cash registers.

POS 52

POS Payment Services Point of Sale Mobile Payments 52

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But there’s more to gift cards than just being a convenient way for customers to buy gifts. That’s what this guide is all about. Let’s get started!

POS 52

POS Gifts Payment Services Merchant Services 52

Retail TouchPoints

AUGUST 14, 2020

Last year the top priority was engaging customers in real time. Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. That was bumped to number two, and innovation is at the top this year.”.

Webinar 285

Webinar Consumer Payments Marketing 285

Korona

JANUARY 31, 2022

Getting your business blooming depends on your ability to satisfy your customer’s demand on time, which comes down to having a garden center POS that integrates inventory management and chiefly makes payments and transactions within your business smooth, fast, and secure as garden centers are prone to long waiting times at the cash registers.

POS 52

POS Payment Services Point of Sale Mobile Payments 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. And if you’re not using an advanced loyalty tool, you’re losing repeat customers. Customer Relationship and Event Management. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Teamwork Retail

JULY 8, 2020

While feature-focused explosions like “Curbside Pickup” are rare, the value of Omnichannel retail with a strong eCommerce presence has become abundantly clear: the ability to reach customers anywhere at any time. This flexibility is valuable, especially when it is impossible to sell to customers in a store physically.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 98

Technology POS Retail Gifts 98

Heartland

JUNE 15, 2017

A modern point of sale system becomes truly effective when it's used to collect all the powerful data and customer intelligence possible to help you build customer engagement and loyalty.

POS 20

POS Customer Data Customer Point of Sale 20