Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 320

Payment Services Cryptocurrencies Social Media Telecommunications 320

Retail TouchPoints

JANUARY 26, 2024

“Too many friction points all along the customer journey is a big pain point for consumers, and certainly the checkout or transaction moment plays a part in that friction,” said Margot Juros, Research Director for Retail Technology Strategies at market intelligence and advisory firm IDC in an interview with Retail TouchPoints.

Merchant Services 237

Merchant Services Payment Services Payments ACH 237

Retail TouchPoints

DECEMBER 19, 2022

Build-A-Bear also eagerly embraced metaverse opportunities, and its latest is a Roblox environment, Build-A-Bear Tycoon , with elements that connect to the retailer’s physical stores, including special codes for in-experience redemption through stores and marketing channels.

Games 189

Games Workshop Digital Currency Accessories 189

Retail TouchPoints

AUGUST 31, 2021

NFTs are how you show up in their world, it’s who you are, it’s how you connect with community, and that also translates to the retail world and customer experience.”. By distributing] tokens or NFTs to their clients, brands are able to really engage and enrich the customer experience.”.

Retail 204

Retail Games Technology Arts 204

ESW

MARCH 4, 2019

Digital currencies like Bitcoin are helping both private users and online merchants to experience a whole new world of monetary exchange with complete ease,” eCommerce consultant Darshit Parmar writes. Customer Experiences. Fair trade labels could thus give way to real-time customer verification.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

Korona

JANUARY 5, 2023

Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. In other words, your checkout process should be updated, tested, and polished to work great for both your website and your customers. Allow customers to make purchases as guests. Digital currencies.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

ESW

NOVEMBER 11, 2019

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. It doesn’t matter which businesses are letting customers pay with cryptocurrency, The Next Web’s Yessi Bello Perez writes. Neither had many customers changing how they pay.

Payments 68

Payments Payment Services Cryptocurrencies eCommerce 68