Ecommerce Platforms

FEBRUARY 10, 2020

It’s no secret customer service plays a huge role in consumer satisfaction when people shop online. You don't need us to tell you; many aspects go into providing exceptional customer service – answering emails in a timely fashion, providing an easy way to get in touch, responding to feedback and reviews, etc.

Live Chat 104

Live Chat Merchant Services Multi-channel Magento 104

Ecommerce Platforms

JANUARY 6, 2023

The best Shopify affiliate apps are a fantastic tool for companies looking for new ways to bring customers to their store, and increase their revenue. Affiliates recommend your products and store to an existing community of engaged customers, helping you to boost your credibility, while attracting plenty of loyal clients.

Shopify 104

Shopify Merchant Services Payment Services Multi-channel 104

Ecommerce Platforms

JUNE 13, 2017

With customers like HBO, Chevron, ProFlowers, Comcast Xfinity and Volvo, the VirtoCommerce is meant for making serious money with your business. Multi-vendor Capabilities. Everything on the VirtoCommerce pricing engine can be adjusted and customized in real-time. Hobbyists stop reading. Highly-customizable Pricing.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159

Ecommerce Platforms

DECEMBER 11, 2019

Best of all, you can process all your orders from each and every one of your sales channels — all from the convenience of one dashboard. You'll be pleased to hear, ShippingEasy lives up to its name. Once you've printed the necessary documents, you’re then ready to ship your customer(s) orders. It's effortless to use.

Shipping Labels 104

Shipping Labels Shipping Costs Payment Services Live Chat 104

GetElastic

NOVEMBER 10, 2021

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel.

Payment Services 78

Payment Services eCommerce Payments Banking 78

Ecommerce Platforms

NOVEMBER 9, 2021

Notably, ActiveCampaign is widely regarded as one of the best tools for email marketing, with a huge audience full of happy customers. There’s also a host of capabilities you might not find built into systems elsewhere, like live chat for supporting your customers, and access to things like your own built-in CRM for customer relationships.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

Ecommerce Platforms

DECEMBER 29, 2021

Popular for its comprehensive approach to sales, marketing, and customer service, HubSpot can transform the way you interact with your target audience at every stage of the buyer cycle. Similar to Sendinblue, HubSpot starts its pricing options with a free package, where you can access basic email marketing, form building, and live chat tools.

Omnichannel 104

Omnichannel Live Chat Social Media Multi-channel 104

Ecommerce Platforms

MARCH 27, 2022

While many customers love the wide variety of features GetResponse can offer for both large and small brands, others feel the technology just doesn’t quite match their advertising goals. You’ll also get access to a free customer relationship management system as standard, which makes it easier to manage excellent customer relationships.

Live Chat 104

Live Chat Social Media Marketing Multi-channel 104

Ecommerce Platforms

DECEMBER 20, 2021

While MailerLite promises an easy-to-use solution for connecting with your customers on a consistent basis, it’s worth noting that this tool isn’t always going to be the right solution for everyone. There’s also access to a built-in CRM, so you can keep track of your customer relationships as they evolve. Pricing ??.

Omnichannel 104

Omnichannel Social Media Live Chat Multi-channel 104

Ecommerce Platforms

JULY 2, 2018

At some point in your ecommerce professional career, you're going to feel like you're overwhelmed with leads and customer support requests. Current users, customers, and potential clients are constantly trying to converse with you and your customer support/sales team. A Multi-channel Interface.

Payment Services 80

Payment Services Management Customer Article 80

Ecommerce Platforms

JULY 21, 2022

If you're a business owner, you don't need us to tell you that nothing is more important than the relationships you nurture with customers and/or clients. For this, Customer Relationship Management (CRM) software is vital for scaling sales teams. We’ll examine its features, pricing, customer support, and what makes it unique.

Multi-channel 104

Multi-channel Demo Document Management 104

Ecommerce Platforms

APRIL 30, 2020

As far as features, SendinBlue stands out thanks to its ability to retarget your customers with SMS campaigns and automatic sync of all your new customers with SendinBlue. You’ll have to get in touch with SendinBlue’s sales department for a custom quote. You can send up to 60000 emails per month and the price is $39/month.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

ESW

JULY 22, 2019

Below are three of the biggest challenges an eCommerce brand faces when it tackles a multi-platform integration. Integrating systems on the back end may require hiring and training of new developers. . “A You can reduce errors, increase cost-efficiency and improve customer experience to boost your bottom line.”

eCommerce 60

eCommerce Payment Services Multi-channel Shipping Costs 60

Ecommerce Platforms

MAY 3, 2023

As the “Enterprise” Shopify solution, Shopify Plus offers a host of opportunities to strengthen your sales, and customize your store. You can set up specific accounts for customer service reps, technical administrators, and so on. On any plan, you’ll be able to access assistance via phone, email, and live chat.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Ecommerce Platforms

APRIL 27, 2022

It sounds strange to say that, but it's true; the likes of Wix , Squarespace , and Weebly have dominated advertising space in their attempts to convince any business owner that they too can build a website, with no prior development training. But what about more advanced platforms? Webflow Features.

X-cart 104

X-cart Payment Services Payments Shipping Costs 104

GetElastic

APRIL 16, 2020

Leading companies recognize desktop can’t support the entire customer journey. B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. How mobile applications support B2B commerce.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

APRIL 16, 2020

Leading companies recognize desktop can’t support the entire customer journey. B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. How mobile applications support B2B commerce.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

Leading companies recognize desktop can’t support the entire customer journey. B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

MARCH 10, 2021

Handling customer contact information is tough enough without having to jump back and forth between your ecommerce platform and a useful customer relationship management tool (CRM). A CRM, or customer relationship management system, is a tool which assists in managing your company’s interactions and communications with customers.

Shopify 190

Shopify eCommerce Merchant Services Management 190

GetElastic

APRIL 16, 2020

Leading companies recognize desktop can’t support the entire customer journey. B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. How mobile applications support B2B commerce.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

ESW

JANUARY 22, 2020

Combining cloud-based software with real-life business services like fulfillment, marketing or customer service, allows DTC eCommerce brands to outsource entire processes or divisions at scale, without any of the traditional costs such as salaries. They help you save on shipping costs and get parcels out to customers more quickly.

Shipping Costs 78

Shipping Costs Payment Services Fulfillment Shipping 78

Ecommerce Platforms

NOVEMBER 19, 2020

HubSpot is a remarkable inbound marketing and sales software built for companies that want to use proven techniques for bringing in new clients and customers. Launching in 2012, this powerful tool comes with everything from SMS marketing tools to autoresponders to help you connect with your customers and build new opportunities.

Payment Services 197

Payment Services Shopping Carts eCommerce Management 197

Ecommerce Platforms

OCTOBER 12, 2022

Shopify Pro #2: An Industry-leading Customer Support Team. You can: Go to the community forums Visit the help center Directly contact Shopify customer support. It’s hard to find another ecommerce platform that competes with the number of resources available from Shopify.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Ecommerce Platforms

APRIL 11, 2022

It’s a considerable bonus to have a vast distribution network and warehouses near customers, but shipping carriers already allow for speedy shipping pretty much anywhere in the world. Not to mention, you can integrate with your favorite ecommerce platforms, link to various sales channels, and opt for branded packaging and inserts.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Shopify 104

Ecommerce Platforms

OCTOBER 19, 2020

You also need a way to ensure that your products are going to reach your customers. Both of these solutions are designed to simplify order fulfilment and delight your customers. These order fulfillment companies help you to keep track of your transactions and figure out when you need to ship products to customers.

Shipping Costs 104

Shipping Costs Order Fulfillment Fulfillment Shipping 104

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? A Brief Background. It has the lot! .

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

JANUARY 2, 2023

The best AI chatbots are a fantastic way to enhance your customer support strategy, by giving your customers a means of self-service. Today, we’re going to be exploring some of the more highly-rated AI bots on the market, to ensure you can offer your customers the highest quality of conversational service. Go to the top.

Customer 104

Customer Multi-channel Live Chat Social Media 104

ecomdash

JUNE 22, 2018

With Shopify, you can easily setup an online store, organize your products, customize your storefront, accept credit card payments, track orders, and more. Customer segmentation. Customer accounts. Sell products across channels including Facebook and Amazon. Variable customer support. Customer segmentation.

Shopping Carts 68

Shopping Carts Merchant Services Shipping Costs 3dcart 68

Kissmetrics

OCTOBER 16, 2020

Your marketing channels. Different marketing automation software supports various marketing channels. Smaller businesses with simple campaigns may not utilize a wide range of channels and can get away using a more affordable tool. Furthermore, some software includes varying channels in different pricing tiers.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Ecommerce Platforms

AUGUST 3, 2018

More customers from different locations basically introduce additional complications. The web doesn’t only serve customers. Your customers, on the other hand, will be able to conveniently search through the products thanks to its basic filtering options. And in case you’re worried about international customers….

Payment Services 106

Payment Services Shipping Costs Shopping Carts eCommerce 106

Ecommerce Platforms

JANUARY 11, 2023

Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. The end-to-end platform includes access to email templates and sequences, email delivery tracking, website widgets, social sharing and custom registration pages for collecting leads. Great analytics.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. The end-to-end platform includes access to email templates and sequences, email delivery tracking, website widgets, social sharing and custom registration pages for collecting leads. Great analytics.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Ecommerce Platforms

JANUARY 11, 2023

Understanding LiveChat pricing is crucial if you’re planning on investing in this popular chat-based customer service tool for your company. Like many innovative chat options, LiveChat comes with a range of packages to choose from, to ensure companies of every size get the right solution. Customer detail access.

Live Chat 104

Live Chat Multi-channel Management Customer 104

Ecommerce Platforms

JANUARY 11, 2023

Understanding LiveChat pricing is crucial if you’re planning on investing in this popular chat-based customer service tool for your company. Like many innovative chat options, LiveChat comes with a range of packages to choose from, to ensure companies of every size get the right solution. Customer detail access.

Live Chat 104

Live Chat Multi-channel Management Customer 104

BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Now, through customer groups, the site is segmented for Assurant employees, wholesalers and regular retail customers. 64% of B2B customers want scheduled deliveries.

B2B 402

B2B eCommerce B2C Merchant Services 402

Ecommerce Platforms

DECEMBER 27, 2021

Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. HubSpot is a comprehensive tool combining sales, customer service, and marketing into one ecosystem. Great security and customer support. Live chat for customer service.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104