The Biggest Barrier To IT Transformation Is People
Forrester eCommerce
APRIL 29, 2019
A firm’s people play essential roles in all stages of IT transformation. For companies at the beginner level of maturity, employees must come together to connect the organization. Once the organization is united, it must adopt customer-centric principles to become adaptable and reach intermediate maturity. To reach an advanced maturity level, the organization must again […].
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