article thumbnail

3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. What modes of communication are available if and when your customers are looking for insight?

Live Chat 192
article thumbnail

The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Choosing the Right eCommerce Tech Stack for 2023 & Beyond

Groove

For example, a fashion retailer may want to create a visually engaging homepage with large images and videos showcasing their products. However, increased customizability often requires more technical expertise and resources. In contrast, a tech store may prioritize detailed product specifications and comparison tables.

eCommerce 195
article thumbnail

How To Start a Clothing Line (Tips From 13 Fashion Pros)

eCommerce CEO

Even if you don’t know how to sew a stitch, you can still launch a successful fashion business. This step-by-step resource includes tips from over a dozen fashion pros and CEOs. Fashion Business 101. The fashion industry has recorded steady growth over the years. Fast fashion for men.

Clothing 101
article thumbnail

5 Ecommerce Marketing Tips to Boost Sales

Omnisend

From the more technical, website-related fixes to marketing automation tactics and good old-fashioned customer support, these tips are not only a breeze to get up-and-running but they’ll begin to reap immediate results, too. Engage Online Store Visitors with Live Chat.

article thumbnail

How to Do Customer Engagement If You’re In a Unique Niche

Kissmetrics

But old-fashioned customer support isn’t the only option. Some businesses, especially smaller ones, simply don’t have the resources to staff a dedicated support team. That’s one of the reasons live chat has become so popular over the past few years. With live chat, you can have business hours, so to speak.

Customer 228
article thumbnail

Modalyst vs Spocket: Which Should You Go for?

Ecommerce Platforms

Modalyst mostly concerns itself with fashion brands and connecting them with retailers, designers, agents, and consumers. Including flattering mentions in publications like Vogue, TedX, Bloomberg Businessweek, and Fashion Digital Daily. Modalyst vs Spocket: Resources. Its reviews in the media are overwhelmingly positive.