article thumbnail

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

article thumbnail

Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies. Returnless refunds also make sense for companies shipping heavy or bulky items that are more expensive to ship. Of course, no good deed goes unpunished.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dropshipping Definition: The Best Way to Setup a Drop shipping Business Quickly

Ecommerce Platforms

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253
article thumbnail

Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Retail TouchPoints

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

article thumbnail

Mastering Amazon Canada: A Comprehensive Guide to Selling Successfully

Algopix

Choose your shipping settings and publish your listing. Amazon Canada Fees When selling on Amazon Canada, there are two main types of fees to factor into your costs: Referral Fees These are percentage fees charged on the total sales price of your product, excluding shipping. You can choose your shipping carrier.

article thumbnail

The Essential Guide to Shopify ERP Integration [2024]

Groove

Set up shipping rates and methods. Set up order fulfillment and payment authorization. Add your store’s policies. You can use Shopify’s themes or third-party themes. Shopify has free and paid themes. Configure taxes based on your location. You also have to keep track of the taxes. You can use some of Shopify’s accounting apps.

Shopify 393
article thumbnail

Amazon Avoids EU Fines with Commitments to Data, Buy Box and Fulfillment Changes

Retail TouchPoints

Amazon has reached a settlement with the European Union (EU) regarding three antitrust probes centered on the retail giant’s use of seller data, the “Buy Box” of ranked offers and shipping requirements for the Prime program. Amazon can no longer abuse its dual role and will have to change several business practices.