article thumbnail

Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. This is just one example of how companies are utilizing technology innovations to prevent returns up front. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

article thumbnail

The Global Reach and Sustainable Impact of Green RFID Technology

Retail TouchPoints

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. The solution may be a small but mighty technology that is already developed and in use: RFID chips. What RFID Technology will do for the Retail Sector RFID stands for “radio frequency identification.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CPG Brands: Leverage Shipper Intelligence Technology Amid Supply Chain Challenges

Retail TouchPoints

CPG brands that DO find success are proactive and utilize technology to increase order visibility and analyze performance data. Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success.

Supplies 276
article thumbnail

Chico’s Forms Partnership to Speed Development of Technological Innovation

Retail TouchPoints

Chico’s FAS has entered a strategic partnership with solution provider fabric to improve its speed-to-market for initiatives designed to accelerate growth. Chico’s will leverage fabric’s technology, including omnichannel order management and inventory systems, to power its commerce offerings across the entire company.

article thumbnail

Breakthrough Helps Retailers Optimize Their Shipping Strategies

Retail TouchPoints

This strategic web-based transportation intelligence platform offers shippers a streamlined technology targeted to three categories: energy, freight and sustainability solutions. CleanMile: Actively turns transportation data and insights into effective sustainability initiatives to help make real progress toward scope 3 emissions reduction.

Shipping 261
article thumbnail

How Technology Fuels Customer Experience and Brand Value

Retail TouchPoints

At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Here are a few examples of how technology enhances customer experience and strengthens brand value.

article thumbnail

An E-Commerce Business’ Guide To Shipping Policy

lateshipment

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

eCommerce 130