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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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10 Steps for Developing an eCommerce Website

Groove

We recommended creating a few buyer personas to better understand the majority of your target audience. We recommend investing in a tool that lets you fine tune merchandising rules and offer personalized product recommendations based on each shopper’s behavior. Use a Customer Support & Live Chat Tool.

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How to Sell More Products Across Different Social Media Channels

SellBrite

Despite what some may tell you , social media for business is not dead. While it’s true that it is becoming a lot more difficult for businesses and brands to reach social media users organically today, there’s still a lot of value and potential ROI that can be gained from participating on sites like Facebook, Twitter, and Instagram.

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Visual Search Helps Coleman Furniture Boost Conversions 6X

Retail TouchPoints

AR room planners, robust review and recommendation engines, detailed product listings, live chat — name a phygital enhancement and they’ve got it. For a lot of people buying furniture is a major expense,” said Michael Stein, Head of Ecommerce at Coleman Furniture in an interview with Retail TouchPoints. “We

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Holiday Shopping 2021: How SEOs Can Help Clients Inspire, Deliver and Sustain

Retail TouchPoints

Chef Jamie Geller’s 8 Gifts for 8 Nights shows how a content-based approach to recommending gifts can be persuasive. Using social media to promote anything especially appealing about your delivery methodology, such as free shipping, strongly guaranteed holiday arrival or a percentage of your sales going to a philanthropic cause.

SEO 258
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5 Lessons Online Merchandisers Can Learn From Leading Brick-and-Mortar Retailers

Retail TouchPoints

Many retailers already highlight the latest arrivals and present them alongside complementary accessories, but miss the opportunity to convey how these products will solve a particular need or problem for the customer. Just ensure online recommendations are as natural and unobtrusive as they are in store.

Retail 209
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32 Ways Your Ecommerce Company Can Boost Engagement and Sales

Kissmetrics

GlassesUSA gets right to it by presenting a huge discount for first time buyers on their home page via a popup that “greys-out” the page until you respond. Promoting giveaways on your website and via social media puts your brand in front of new eyes and grows your email list. Image Source. Offer eBooks and other lead magnets.

eCommerce 225