Top 10 Contactless Trends to Watch in 2022
Retail TouchPoints
NOVEMBER 3, 2021
“Retailers had wanted to do this before as a way to save on labor costs.”. Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. He noted that retailers offering a pickup locker option have 25% more satisfied customers.
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