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Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online

Retail TouchPoints

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. Your mousepad becomes a shopping cart to whatever you want, whenever you want it and wherever you need it.

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The 10 Most Common Challenges Faced by eCommerce Businesses

eCommerce Training Academy

Shopping cart platforms like Shopify have eliminated many barriers of entry. Anyone can launch an online store within days and start selling all sorts of products. Amazon is taking over the eCommerce world with their massive online product catalog. Online retailers must choose carefully who to work with.

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Holiday Readiness Series: Take Your Social Strategy to the Next Level

RTP blog

One-in-five shoppers say they turn to social media channels to request customer service from online retailers while 67% say they prefer support on social channels over phone calls. You can even train Social Studio to classify images that relate to your brand — like logos, products, or brand scenes. Ramp up training for staff.

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The Most Popular (Easy-to-Implement) Opt-in Offer Used by Online Retailers to Get More Email Subscribers

eCommerce Training Academy

If you’re like most online retailers, you spend a lot of time and effort building your email campaigns. ” Coupons Reduce Shopping Cart Abandonments. The post The Most Popular (Easy-to-Implement) Opt-in Offer Used by Online Retailers to Get More Email Subscribers appeared first on eCommerce Training Academy.

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Online Retail in 2021: How to Create an Excellent eCommerce Experience

Korona

These statistics suggest that brick-and-mortar retail stores are still important, especially for boutique shops and other small establishments. Therefore, optimizing your consumer-facing customer experience is extremely important through shop front branding , employee training, etc.

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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

This includes enabling a full cart & checkout process through chatbots, whether that’s in Facebook messenger or other social media pages, in messaging apps or event over text. Reduced abandoned shopping carts. According to chatbot magazine , Using abandoned cart chatbots alongside Messenger boosts eCommerce revenue by 7-25%.

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10 Best Ways to Increase Conversion Rates in Your Retail Store

RETAIL MANAGEMENT SOFTWARE

Train and motivate sales staff. Train staff to assist customers in exploring product options, asking about concerns, and making valuable suggestions. Make sure everyone in your store understands what retail traffic conversion is and how they may influence it. ChainDrive RMS can help you increase conversion rate in retail.