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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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16 Of The Best eCommerce Chatbots For Your Business

GetElastic

While not every business will have the need to enable cart and checkout functionality within chat, there are a number of other benefits to using bots, either automated or live, including reduced support time and costs, providing personalized experiences, or enabling faster sales conversations. Supports: Natural language processing.

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6 Things to Know About Ecommerce Consumers in 2023

ESW

Likewise, technology trends are rapidly changing the customer experience, and many legacy brands are struggling to keep up. Alternative Payment Methods Are Trending In the face of stubborn inflation, it is no wonder that alternative payment methods are increasingly popular with online consumers.

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Marketing Automation: What is it, Examples & Tools [2021]

Kissmetrics

Their Premium plan costs $995 a month and includes all the basic features plus dedicated customer service rep, onboarding, HIPPPA compliance, and premium tech support. AdRoll is helpful for retargeting customers through re-engagement on Facebook, Twitter, and the web.

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Is Blockchain the Key to Revolutionising the UK’s Retail Industry?

365 Retail

Blockchain technology, originally conceptualised by the elusive entity Satoshi Nakamoto in 2008, is swiftly moving beyond its initial purpose of powering the cryptocurrency, Bitcoin. The advent of ‘smart contracts – self-executing contracts with terms written into code – could automate a myriad of retail processes.

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How to choose an ecommerce chatbot (14 solutions reviewed)

GetElastic

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. More nuanced chat requires natural language processing to infer intent and to map open responses to bot replies.

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PrestaShop vs Magento: Which E-commerce Platform is Right for Your Commerce Business

MagentoBrain

E-commerce platforms have made it easier than ever for businesses to sell their products and services online, but with so many options available, it can be difficult to determine which platform is right for your business. Magento, on the other hand, is a more established e-commerce platform that was first released in 2008.