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Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

RTP blog

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

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The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Retail TouchPoints

According to McKinsey “What consumers value is truly shifting, and so is their channel choice. Technology companies must expand to encompass global capabilities financially, culturally and in communications. . Yencken joined the Board of Directors in 2008 and served as Chairman for from 2011 to 2014.

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Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

Retail TouchPoints

The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end specialty labels were still turning up their noses at digital. Natori’s ecommerce ecosystem also has evolved over the years to further differentiate its digital channels from its department store offerings.

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Top 10 Multichannel Platforms

Algopix

Sellbrite was founded in 2008 by a pair of young entrepreneurs, who realized the future of eCommerce required a viable, intricate yet user-friendly solution for selling on multiple platforms. Sellbrite has recently been acquired by GoDaddy, the American publically traded Internet domain registration company, with over 18 million customers.

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24 eCommerce Experts to Follow Now

GetElastic

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. His Youtube channel also provides consistent content on all topics relating to eCommerce.

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16 Of The Best eCommerce Chatbots For Your Business

GetElastic

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. the core of their ‘OmniChat’ technology). email addresses).