The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game
Retail TouchPoints
MAY 28, 2021
Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.
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