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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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2021 State of Holiday Shipping in the US

lateshipment

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. Let’s take a deep dive into it. respectively.

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How to Deal With Shipping Delays

lateshipment

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

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You Choose: Free Shipping vs. Lower Prices

ChannelAdvisor

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. The Psychology of Online Pricing. This is called the zero price effect , or the irrational urge to get free stuff. Source: Shippo, 2021.

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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Best Print on Demand UK Companies (Oct 2021)

Ecommerce Platforms

However, it’s worth noting not every POD business will necessarily ship to the UK. Working with a local vendor is an excellent way to improve your chances of success and sales, without over-spending on initial setup costs. Pricing ??. Printful provides tools to help you estimate your costs. Pricing ??. Best for ?.

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Accelerate Order Management Success in 2021

Kibo

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. A great customer experience strategy is key in order to stay competitive, but it’s not worth the effort if retailers don’t also have their backend logistics and order management up to speed.