Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 218

Payments Payment Services Customer Experience Social Media 218

Fabric

MARCH 14, 2023

From managing more SKUs across multiple sales channels, to more intricate and sophisticated order management operations, to complex post-purchase processes, scaling operations in the lightning quick and rapidly changing fashion and apparel industry is fraught with risks and pitfalls.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Omnisend

MAY 18, 2021

At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. This should also be assisted by a strong omnichannel strategy. Appeal to your customers and ensure a high customer retention rate by utilizing marketing automation.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Smile.io

FEBRUARY 1, 2023

View this post on Instagram A post shared by Smile Rewards (@smile.rewards) Check out Part 2 and Part 3 from 2022 on our Instagram, @Smile.Rewards. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable? Fashion and accessories 1. Happy shopping!

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

GetElastic

NOVEMBER 29, 2022

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Payoneer

FEBRUARY 22, 2023

The reputable website, Transparency.org ranked Nigeria as 150/180 in 2022 for Corruption Perceptions Index. However, Nigeria’s 2022 Corruption Perceptions Index score was 24/100. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

GetElastic

OCTOBER 12, 2021

There are any number of channels businesses can use to market and sell their products, ranging from their own website or third-party marketplaces, to brick-and-mortar stores or even the traditional sales team. Businesses like Stance, Bank of America, and Starbucks, are all great examples of businesses with omnichannel experiences.

Omnichannel 148

Omnichannel Multichannel Channel Customer Retention 148

Korona

JANUARY 5, 2023

In fact, 2022 saw over a trillion dollars of online shopping in the United States alone. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Ten years ago, online shopping accounted for less than 6% of retail commerce.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. But we’d be remiss if we didn’t take a moment to celebrate the wins we experienced in 2022. In 2022, Smile reached some pretty awesome milestones.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

GetElastic

JANUARY 13, 2022

Industry analyst Gartner publishes predictions for the upcoming year based on research and trends, and 2022 brings us to their latest findings; perhaps the most dynamic subject on the minds of analysts and organizations alike, is the future of buyer behavior. Unified commerce is the engine for delivering an omnichannel experience.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Retail TouchPoints

MARCH 30, 2023

Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. View the session on demand.

POS 273

POS Omnichannel Webinar Point of Sale 273

365 Retail

AUGUST 17, 2022

consumers who want suggested products and services based on their preferences in return for their loyalty, according to Cheetah Digital’s 2022 Consumer Trends Index , learning more about them is time well spent. Start by understanding your customer. Engage across every channel. Email has consistently reigned supreme as U.K.

White Paper 57

White Paper Retail Payment Services Payments 57

Smile.io

FEBRUARY 2, 2024

  For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot  The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Smile.io

FEBRUARY 7, 2023

Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 Leading to the total ecommerce sales surpassing $1 trillion for the first time for the entire year in 2022. Jean Francois is the VP of Partnerships & Channel Sales at ShipperHQ.

eCommerce 95

eCommerce Shipping Costs Merchant Services Social Media 95

Omnisend

APRIL 20, 2021

For example, when customers get into your mobile application or your integrated social media shop, you get a chance to interact via hyper-personalized tools like push notifications, chatbots, SMS, or email—an opportunity for future customer engagement, leading to brand loyalty due to the multiple touchpoints. Instant transaction.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% The COVID-19 pandemic has sparked a true customer transition to digital. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. Claim your copy so you can profit off of this channel’s meteoric rise. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. trillion this year. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

million by 2022. Digital emerged more than ever as a channel for consumers looking for home products. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Facebook and Google channels drove growth several times that of online stores. growth this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. Claim your copy so you can profit off of this channel’s meteoric rise. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. July 1 update. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. May 14 update. million from 72.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

million by 2022. Digital emerged more than ever as a channel for consumers looking for home products. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Facebook and Google channels drove growth several times that of online stores. growth this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Total retail sales will reach a record $5.86

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

MAY 6, 2021

in 2021 over 2020 and approach $87 billion by 2022. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. April 27 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. Pre-pandemic estimates didn’t put Instagram at reaching 1 billion users until 2022. saw significant online growth last year, as well. March 9 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136