GetElastic

OCTOBER 12, 2021

There are any number of channels businesses can use to market and sell their products, ranging from their own website or third-party marketplaces, to brick-and-mortar stores or even the traditional sales team. The number of orders placed online and picked up at bricks-and-mortar stores by customers grew 208% during the pandemic.

Omnichannel 148

Omnichannel Multichannel Channel Customer Retention 148

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. But we’d be remiss if we didn’t take a moment to celebrate the wins we experienced in 2022. In 2022, Smile reached some pretty awesome milestones.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. You can always make your life easier by investing in inventory management software, especially if you are selling through multiple channels like Shopify or eBay.

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

Ecommerce Platforms

JANUARY 13, 2022

They want access to an infinite supply of streaming channels instead of having to purchase a movie every night. When a customer cancels a subscription, it gives you a chance to see what went wrong. Diversify marketing and sales channels. Put plenty of resources into customer retention.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

AcquireConvert

OCTOBER 23, 2022

Email marketing is the practice of sending personalized emails to groups of customers in your list — usually with the aim of customer education, customer acquisition or customer retention. The post Email Marketing Statistics [2022] appeared first on Acquire Convert. The ROI of email marketing.

Marketing 52

Marketing Mobile Small Business Retail Customer Retention 52

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  billion in 2022 and is forecasted to reach $2,880.3 billion visitors in 2022. In the years gone by, you may have needed to cancel your plans. Not anymore. billion by 2028. Billion in 2023.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

365 Retail

AUGUST 30, 2022

In fact, the study reported a 15% decline in supermarket memberships between 2018 and 2022. . Customer retention. What are the pros and cons to offering a loyalty scheme? The benefits of loyalty programs include: . Increased profitability through behavior based offers to higher margin categories.

Customer Retention 104

Customer Retention Subscription Consumer Channel 104

Retail TouchPoints

SEPTEMBER 19, 2022

EY, formerly known as Ernst & Young, says that 57% of consumers choose a brick-and-mortar retailer predominantly based on the customer shopping experience. Every interaction holds the potential to impact overall customer satisfaction and long-term customer retention. 2021 set online sales records.

Marketing 223

Marketing Retail Information Customer Retention 223

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

OCTOBER 24, 2022

Here are some of the most valuable email marketing stats to check out in 2022. In 2022, the revenue for email marketing was expected to be around $9.62 This indicates email continues to be extremely valuable in 2022. In 2022, the market was valued at $5.2 Email marketing revenue will reach $17.9 billion by 2027.

Marketing 196

Marketing B2B B2C Mobile 196

Smile.io

NOVEMBER 14, 2023

First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. When random web visitors become your customers, they often willingly share this data to enhance their experience.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% The COVID-19 pandemic has sparked a true customer transition to digital. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

365 Retail

JANUARY 31, 2022

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

Customer Retention 52

Customer Retention Mobile Technology Games 52

365 Retail

OCTOBER 20, 2022

Connect with consumers with the right message on the right channel at the right time . When it comes to driving sales, email has always been one of the most effective channels, especially considering its ability for the hyper-personalisation of content and offers that consumers demand. Deliver a true omnichannel experience .

Retail 52

Retail Omnichannel Customer Retention Channel 52

GetElastic

NOVEMBER 29, 2022

This post was originally published in July 2022 and has been updated for relevancy on Nov 29, 2022. Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Fabric

MARCH 14, 2023

From managing more SKUs across multiple sales channels, to more intricate and sophisticated order management operations, to complex post-purchase processes, scaling operations in the lightning quick and rapidly changing fashion and apparel industry is fraught with risks and pitfalls.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. Adoption of the omnichannel distribution system and cross-channel marketing. The rise of remote spending in pandemic times can be attributed to people becoming reluctant to mingle with other customers who might be infected.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 205

Payments Payment Services Customer Experience Social Media 205

Smile.io

JANUARY 10, 2022

If you want to truly channel your inner ‘70s Classic Rock star, you can browse their line of vintage and used instruments. Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Electric guitars? 7-piece drum kit? 6-string folk banjo?

Hobbies 77

Hobbies eCommerce Books Arts 77

Dynamic Action

APRIL 25, 2023

Taking a Customer Centric Approach to Identify Trends and Validate Them Consumers have been minimizing spending this year so far. For example, fewer units per order were placed vs. 2022, while sell outs dropped 19% vs. January in the US and 40% YoY in the UK. This resulted in the percentage of unsold goods increasing from 12.7%

Retail 62

Retail Accessories Customer Retention Apparel 62

Smile.io

FEBRUARY 2, 2024

  For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot  The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Omnisend

MAY 18, 2021

At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. CBD merchants should ensure that they not only collect the appropriate customer data to offer personalization, but they should also integrate it across their channels.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Smile.io

FEBRUARY 1, 2023

View this post on Instagram A post shared by Smile Rewards (@smile.rewards) Check out Part 2 and Part 3 from 2022 on our Instagram, @Smile.Rewards. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable? Fashion and accessories 1. Savor Spice Co.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Smile.io

FEBRUARY 7, 2023

Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 Leading to the total ecommerce sales surpassing $1 trillion for the first time for the entire year in 2022. Jean Francois is the VP of Partnerships & Channel Sales at ShipperHQ.

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

FastSpring

JANUARY 25, 2019

Multi-channel selling is a must. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. Increasing customer retention through hassle-free billing. Keep reading to find out more. In 2018, Cyber Monday online sales totaled $7.9

Payment Services 62

Payment Services Merchant Services Payments eCommerce 62

FastSpring

JANUARY 29, 2020

Multi-channel selling is a must. Multi-channel selling is a must. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. Increasing customer retention through hassle-free billing. Keep reading to find out more.

Payment Services 84

Payment Services Merchant Services Payments eCommerce 84

ROI Revolution

OCTOBER 7, 2022

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. 2022 Holiday Ecommerce Trends. 2022 Holiday Ecommerce Trends. Consistent Messaging. The shopping season will be longer. Mobile still holds strong.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Omnisend

APRIL 20, 2021

The omnichannel approach is simple—sharing a consistent message on multiple channels while understanding their behavior, and also giving them the same shopping experience through those different channels like email, SMS, or push notifications. Here’s the reality though: voice shopping is going to be a $40 billion channel by 2022.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

Retail TouchPoints

APRIL 5, 2024

consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. Meanwhile, online casino gamers spend about three hours per day immersed in the activity.” Contrast that to retail. About four in five U.S.

Retail 279

Retail Games Leisure Multi-channel 279

Korona

NOVEMBER 30, 2022

A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them. holiday retail sales were projected to be about $950 billion in 2022. Ensure you communicate the right messages, set the right discounts, and sell on the right channels.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Korona

JANUARY 5, 2023

In fact, 2022 saw over a trillion dollars of online shopping in the United States alone. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Ten years ago, online shopping accounted for less than 6% of retail commerce.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Email Audience

APRIL 8, 2022

ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention. Let’s discuss the advantages of both: Email marketing has the best return on investment compared to other marketing channels.

Marketing 59

Marketing Live Chat Events Management 59

Payoneer

FEBRUARY 22, 2023

The reputable website, Transparency.org ranked Nigeria as 150/180 in 2022 for Corruption Perceptions Index. However, Nigeria’s 2022 Corruption Perceptions Index score was 24/100. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. Claim your copy so you can profit off of this channel’s meteoric rise. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. trillion this year. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. Claim your copy so you can profit off of this channel’s meteoric rise. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. July 1 update. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

million by 2022. Digital emerged more than ever as a channel for consumers looking for home products. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Facebook and Google channels drove growth several times that of online stores. growth this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. May 14 update. million from 72.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158