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eCommerce Landscape 2022 ?

GetElastic

Multichannel customer support. Successful brands create demand for their products by speaking to customers shared beliefs, lifestyles, and goals. Map the customer’s buying journey from end-to-end with specific touchpoints. Monitor customer data and respond to it with testing and engagement.

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Introductory Guide to International eCommerce, Part 1: Customer Data and Privacy

ESW

According to Jenna Vassallo at Forrester, cross-border purchases will make up 20 percent of the worldwide eCommerce market by 2022. Consider Tim Perry’s words at Multichannel Merchant: “No one ever said the world of global eCommerce was simple to navigate. Where to Go From Here: Customer Data, Fraud and Privacy Practices to Consider.

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Sticker Shock: DTC Marketing Omnichannel Pivots are Pricey, but Drive Long-Term Profit and Stability

Retail TouchPoints

Then there’s direct mail — the unsung hero of many brands’ multichannel marketing strategies. A full two-thirds of marketers in a 2022 survey reported that direct mail was consistently delivering the best ROI of any channel they used. This is best accomplished by investing heavily in first-party data.

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Introductory Guide to International eCommerce, Part 1: Customer Data and Privacy

ESW

According to Jenna Vassallo at Forrester, cross-border purchases will make up 20 percent of the worldwide eCommerce market by 2022. Consider Tim Perry’s words at Multichannel Merchant: “No one ever said the world of global eCommerce was simple to navigate. Where to Go From Here: Customer Data, Fraud and Privacy Practices to Consider.

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NMHC Optech 2022 Conference Recap: Remapping the Prospect Journey with Automation and Nurture Blends

PERQ

The technology discussion included access controls for self-touring, parking technology, the need for a customer data repository outside the CRM, omnichannel experiences, and more. MULTICHANNEL AND OMMNICHANNEL. Simply put, there is no straight line to leasing anymore and the multifamily industry should take notice.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

Being able to offer your customers the possibility to jump the queue and shop safely by appointment will help retailers improve their customer experience, increase their basket size and gain more customer data, boosting sales efficiency and customer lifecycle value. Solution: Embrace Multichannel.

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What Does Ad Personalization Mean for Publishers?

Powerinbox

Ad personalization is the process of customizing an ad’s context, content, format, and targeting to a specific user, demographic, or audience segment. Basically, publishers gather customer data to learn about people’s interests, behaviors, and traits, and then they use that data to make their ads as relevant as possible.