Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 262

POS Omnichannel Webinar Point of Sale 262

Smile.io

JANUARY 27, 2023

Like most definitions, SaaS and B2B companies describe “customer engagement” differently. It’s estimated that more than 90% of companies across ecommerce industries have some type of loyalty program offered to their customers. Customers don’t want to feel like they’re missing out on something.

Customer 101

Customer Social Media Definition Reference 101

Smile.io

MAY 12, 2023

Daily Karma is an online B2B marketing platform that makes this easy for ecommerce brands. Quote from Patty Dao, CEO of Daily Karma. ” You can involve your customers in the process too by using software like EcoCart that gives your consumers the option to offset the carbon footprint of their online orders if they please.

Shipping Costs 85

Shipping Costs Shipping Customer Retention eCommerce 85

Smile.io

MAY 11, 2023

Aside from the benefits of improving the state of the world, integrating corporate social responsibility into your brand will improve your customer retention and earn more profits. And in this day and age, 83% of consumers expect brands to incorporate a purpose-driven mission that leverages their brand as a force for good.

Shipping Costs 46

Shipping Costs Shipping eCommerce Travel 46

Ecommerce Platforms

OCTOBER 24, 2022

With email marketing, companies can capture the attention of their target audience, nurture leads into dedicated customers, and boost average order value. Plus, email is a relatively low-cost way to connect with consumers from a range of backgrounds. Business to Consumer email marketing is a commonplace practice in today’s world.

Marketing 196

Marketing B2B B2C Mobile 196

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. But don’t go thinking that consumers are shopping online less this holiday season than in years past.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Consumer spending habits returning to normal. billion in consumer spending in Q2. Visa found that 53% of consumers were spending more in June 2021 than in June 2020. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% Published March 12, 2020. Last updated March 2, 2021. to reach $9.92

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. The COVID-19 pandemic has sparked a true customer transition to digital. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. June 1 update. of millennials and 64.6%

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. June 3 update. June 1 update. May 20 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. April 13 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. Published March 12, 2020. December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Consumers still spent a record $10.8 Online consumer spend grew the most on Small Business Saturday and Sunday, which saw 30.2% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Claim your copy!

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce. Published March 12, 2020. Last updated October 1, 2020. 9/28 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. 79% of consumers will continue to spend more conservatively in the coming months ( Merkle ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

FEBRUARY 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). 39% of US consumers say they’ve used their smartphone more during lockdown ( Twigby ).

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

SEPTEMBER 9, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. consumers came from online orders. Prime Day’s proximity to Cyber 5 introduces yet another new factor to consumers’ changing holiday shopping habits in 2020. Last updated September 9, 2020.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147