Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

MARCH 30, 2023

You can even set up live chat. Finally, the Enterprise package is available for a custom price, and offers priority support, priority sending, and other bonuses. No automation until the Premium package Limited customization on some templates Need to be on a paid package for A/B testing Who is it Best for?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 222

Shipping Costs Improvements Live Chat Retail 222

Ecommerce Platforms

MARCH 9, 2023

The service offers an affordable way for companies of all sizes to access everything from SMS marketing tools, to email templates, and comprehensive customer segmentation. To ensure you can send the right messages to the correct people, Sendinblue offers a built-in CRM (Customer Relationship Management) solution. Further reading ?

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

Ecommerce Platforms

JUNE 22, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. However, it also gives you the freedom to expand and customize your store with code as your company grows.

Shopify 104

Shopify Payments Payment Services Shipping Costs 104

Omnisend

MAY 15, 2023

Customization options : It offers a range of customization options, including custom pop-ups and banners, to help businesses design emails and lead capture forms that match their brand’s style. Customer support : Privy offers 24/7 live chat and email support to all customers.

Live Chat 88

Live Chat eCommerce Shopify Small Business Retail 88

Omnisend

MAY 12, 2023

No one tool can meet the needs of every customer. Here are some of the main features offered by Omnisend: Email marketing automation, including pre-built workflows High-converting landing pages to direct users to take action Sign-up forms and smart pop-ups for list building Check out these customer reviews for Omnisend.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

Ecommerce Platforms

APRIL 5, 2023

What are the Best Examples of Ecwid Stores in 2023? The site’s carousel-style header provides an instant insight into what customers can access from the brand, quickly grabbing attention with colorful graphics. The convenient shopping cart is excellent too, with a mini menu included to help guide customers back to store pages.

Social Media 104

Social Media Payments Multi-channel Jewelry 104

Omnisend

NOVEMBER 20, 2023

Extensive customization: There’s a wealth of templates and design options that you can customize to fit your needs. Reliable customer support: Wix provides excellent customer support by troubleshooting and ensuring an optimal user experience. The online live chat support saved my day!”

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

MARCH 10, 2023

Inexpensive setup for beginners in the creative world Wide market of existing buyers to help you find customers Easy to use environment with minimal knowledge required Flexibility via Patterns and store integrations Fantastic for selling creative products Cons ? The good news is both Squarespace and Etsy are very easy to use.

Payment Services 104

Payment Services Payments Shipping Costs SEO 104

Omnisend

JANUARY 17, 2023

Our January 2023 product updates are coming in hot to help you build your brand, build stronger relationships with your customers, and generate more sales. The highlight this month is something that will take your customer relationships (and sales) to the next level: personalization. Always has been. 1 Newsletter signup forms.

Live Chat 88

Live Chat Shipping Costs Recommendation Customer 88

Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. Understand that expectations are everything: The biggest thing a brand can get wrong is not knowing what their core customer expects from the post-purchase experience.

Live Chat 193

Live Chat Merchant Services Recommendation Customer Experience 193

Ecommerce Platforms

JANUARY 29, 2023

With ConvertKit, you can design stunning landing pages, sell products through ecommerce , and collect customer details with forms. For instance, ConvertKit now offers users: Landing page creation: Design custom landing pages to capture and convert customers with beautiful templates and plenty of unique functionality.

Live Chat 104

Live Chat Payment Services Payments Subscription 104

ESW

SEPTEMBER 1, 2023

Unfortunately, electronics rates are not exempt from the increasing return rates — and the return blitz of the 2023 holiday season is just around the corner. Then we will share how holiday shopping returns impact consumer electronics brands and offer proven solutions to minimise post-holiday returns in 2023. Bought the wrong item: 14.3%

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

Omnisend

OCTOBER 4, 2023

Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Include a survey to find out why customers canceled their orders.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Omnisend

MAY 19, 2023

Targeted campaigns : With Shopify Email, you can create targeted campaigns based on customer behavior and preferences. Cons Limited features and customization: While Shopify Email provides essential email marketing functionalities, it lacks advanced features, such as A/B testing, advanced segmentation, and more.

Shopify 88

Shopify Live Chat Multi-channel Blog 88

Ecommerce Platforms

JANUARY 26, 2023

Put simple, ‘CRM’ stands for ‘Customer Relationship Management’ and refers to software used to organize a business’s contacts/customers/leads details. On top of noting email addresses and phone numbers, a CRM may keep a comprehensive customer history of their business interactions across multiple channels. Gmail or Outlook).

Live Chat 104

Live Chat Social Media Management Mobile 104

Ecommerce Platforms

MAY 17, 2023

In addition, Shopify's suite of sales features is impressive, and its themes are clean-looking and easy to customize. Shopping cart: With over 100 payment gateways you can offer customers, Shopify is incredibly flexible, accepting all major credit cards. You can offer shoppers custom product recommendations. What is BigCommerce?

WooCommerce 104

WooCommerce BigCommerce Shopify eCommerce Platforms 104

Ecommerce Platforms

MAY 15, 2023

As an all-in-one shipping solution for management, partnerships, label printing, and insurance, Shippo aims to provide business owners with a convenient way to streamline order fulfillment , and deliver amazing customer service. Shippo offers international carrier coverage, convenient software, and label printing, all in one convenient place.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Ecommerce Platforms

MARCH 18, 2023

You’ll also get access to various advertising, transaction management tools, and basic customer support, via email. You’ll also get a custom checkout, live chat support, access to the app market, and a range of other tools included. Free customization services are also available for up to 2 hours.

Shipping Costs 104

Shipping Costs Payment Services Payments Multi-channel 104

Ecommerce Platforms

FEBRUARY 3, 2023

However, for smaller business owners, it is easier to get started online, with plenty of options for uploading products, customer checkout solutions, and a range of basic sales functions. Once you have completed the basic steps of your store you can easily delve right into the customization process. This package, costing around $9.99

Payment Services 197

Payment Services Shipping Costs Payments eCommerce Platforms 197

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Omnisend

MAY 24, 2023

In this post, we will share the top alternatives to Campaign Monitor you can use to run your email campaigns on autopilot and convert more customers. Users can choose from a variety of templates for their campaigns and customize them with their brand elements. What Campaign Monitor has to offer?

Live Chat 88

Live Chat Shopify Multi-channel Channel 88

Omnisend

MAY 30, 2023

Segmentation and targeting : Omnisend offers 23 pre-built segments, conditional splits, web-tracking filters, and six segmentation options, along with customer lifecycle-based segmentation. Customer support Omnisend’s award-winning customer support offers 24/7 email and chat support for all users—including those on the free plan.

Live Chat 88

Live Chat Shipping Costs Channel Marketing 88

Ecommerce Platforms

MARCH 24, 2023

Use Squarespace to showcase lots of imagery in the best possible light, and if beautiful web design and customization freedom is your priority. To help with this, you can build custom automations to reduce the hassle of repetitive workflows. Etsy is perfect for side hustles or testing a market's potential.

Shopify 104

Shopify Shipping Costs Social Media Merchant Services 104

Omnisend

JUNE 7, 2023

SMSBump is amongst the most popular SMS marketing tools , that helps users build campaigns to boost customer engagement and drive sales. Cons: SMSBump only has a native integration with Shopify and BigCommerce which is limiting for ecommerce customers using other platforms. Omnisend Shopify review: 4.8/5 5 G2 review: 4.5/5

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Additionally, CRM systems help streamline customer support, enhance communication, and improve overall operational efficiency.

Payment Services 78

Payment Services eCommerce Management Customer 78

Ecommerce Platforms

FEBRUARY 2, 2023

There comes the point that Shopify’s infrastructure no longer allows as much scalability and customization as your business might like. Once you pick a theme , you can customize it to suit your brand and use a wide range of in-built selling, order, and inventory management features to launch and govern your online store.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Ecommerce Platforms

MAY 17, 2023

Printify is a popular print-on-demand platform that permits you to design and sell custom products worldwide from their own online store. Offer fast shipping – Suppliers must abide by the processing and shipping times they advertise to customers. It offers 24/7 live chat support and AliExpress dropshipping.

Shipping Costs 104

Shipping Costs Merchant Services Shopify WooCommerce 104

Ecommerce Platforms

JANUARY 6, 2023

The best Shopify affiliate apps are a fantastic tool for companies looking for new ways to bring customers to their store, and increase their revenue. Affiliates recommend your products and store to an existing community of engaged customers, helping you to boost your credibility, while attracting plenty of loyal clients.

Shopify 104

Shopify Merchant Services Payment Services Multi-channel 104

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities. What is a Chatbot Builder Software?

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

FastSpring

FEBRUARY 8, 2024

Patty Novrocki Customer Support Knowledge Manager Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 As we embark on a new year, it’s crucial to stay informed about the latest updates regarding taxation and global VAT rates. Please keep an eye on your mailbox for these important documents if applicable to you.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

MagentoBrain

MARCH 2, 2023

With so many e-commerce website builders available on the market in 2023, it can be overwhelming to choose the best e-commerce development for your business. These features make it easier for businesses to manage their online stores, track sales, and handle customer orders and inquiries.

eCommerce 59

eCommerce Volusion Shipping Costs Magento 59

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Build goodwill.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Ecommerce Platforms

JUNE 1, 2023

Shopify Payments is the native solution built into this platform, which allows retailers to accept and process payments from customer credit cards and debit cards. Revenue and Finance automation: Custom reporting tools (Sigma), data pipelines, startup incorporation (Atlas) revenue recognition, tax and VAT automation, invoicing, and billing.

Payment Services 104

Payment Services Payments Merchant Services Shopify 104

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

Payment Services 218

Payment Services Live Chat Payments Retail 218