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Live Selling: the Solution for Deepening Consumer Relationships in a Rapidly Evolving Retail Landscape

Retail TouchPoints

livestreaming ecommerce market will grow to $65 billion in 2026 , which will account for 5% of all ecommerce sales. Not only will “going live” get you more organic reach across social media, but it also delivers the type of content your shoppers prefer, which makes their user experience better. It’s About Entertainment.

Consumer 264
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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

trillion in 2026, from $3.3 Generative AI can analyze customer data, perform social media sentiment analysis and create custom journeys to offer personalized product recommendations like a stylist does and even discounts on items the AI believes a customer wants most in order to drive revenue.

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Amid Supply Chain Woes, One Area of Retail Has a Product Glut — Resale

Retail TouchPoints

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. Mercari found that half of consumers now believe that giving secondhand gifts is socially acceptable , and 56.8% ‘Tis the Season for Secondhand.

Supplies 279
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How Gen Z is Disrupting the Fragrance Sector

ESW

billion by 2026. Related Reading: What Beauty Brands Should Know About Choosing a Shipping Provider Fragrance as a Mood Accessory One way Gen Z fragrance shoppers depart from previous generations is in how they see scent. This means shipping is complex and expensive. The rise in demand has a global impact.

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How an Omnichannel Approach Can Build a More Diverse Customer Base

365 Retail

Nowadays, we’re used to shopping on websites, social media, online marketplaces and through various types of marketing communications. Consumers should be able to shop across different channels without experiencing technical hiccups or inconsistencies in service, product availability, pricing and shipping options.

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New to Retail: BOPIS Free Shipping

OrderDynamics

New to Retail: BOPIS Free Shipping. If you know anything about retail, you know that BOPIS free shipping isn’t new! In effect, BOPIS is the new free shipping. As an emerging retail trend, BOPIS free shipping is the new free delivery. What is BOPIS Free Shipping? Shipping Costs Rising. What is BOPIS?

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

As BNPL gains popularity — it will comprise nearly 25% of online transactions worldwide by 2026 — ecommerce shoppers will expect their favorite stores to provide a BNPL option, and may abandon stores that don’t. Streamline Your Checkout Process for Busy Parents and Students.