Information Overload: Don’t Let Self-Checkouts Become a Chokepoint
Retail TouchPoints
AUGUST 23, 2023
There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.
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