Tue.Jan 31, 2023

article thumbnail

Where to Next for the Experience Economy?

Retail TouchPoints

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. This was the birth of the experience economy, a new era of business projecting beyond the simple exchange of money for goods and services.

article thumbnail

What Is Recommerce — And What Does It Mean for Brands? | Salsify

Salsify

Whether you’re in the market for a vintage clothing item, a deal on a refurbished gadget, or just something that catches your eye with a lower carbon footprint, you’re probably already familiar with the many benefits of recommerce.

Clothing 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dunnhumby Survey: H-E-B Regains Title of America’s Top Grocer as Club Stores Move Up the Ranks

Retail TouchPoints

Three years after the pandemic upturned the grocery industry, omnichannel chain H-E-B has regained its leadership position as the top U.S. grocery retailer from Amazon , with Costco following closely behind in second place, according to the sixth annual Dunnhumby Retailer Preference Index (RPI). Amazon fell to third, while Wegmans took the fourth spot for the third year in a row.

article thumbnail

Wave Accounting Review 2023: Everything You Need to Know

Ecommerce Platforms

Wave Accounting offers several products ranging from accounting platforms to invoicing. Some of the other offerings include lending, payments, payroll, and receipts. When you think about it, just about all of these can be implemented into an ecommerce system. For example, you can send out digital receipts, manage payments and get your payroll under control.

article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Destination XL Names New COO as it Looks to ‘Transform and Grow’

Retail TouchPoints

Destination XL Group (DXL) — which encompasses the DXL Big + Tall and Casual Male XL chains — has hired Dara Pauker as its new Chief Operating Officer. Pauker brings more than 20 years of strategy and leadership experience, with a particular emphasis on growth initiatives, and has been working with the company on a long-range strategic growth plan as a consultant since December 2021.

Apparel 261
article thumbnail

7-Eleven delivery robots hit the streets

RetailDive

Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.

Customer 123

More Trending

article thumbnail

E-commerce sales exceeded $1 trillion in 2022: report

RetailDive

Total digital retail commerce hit a record in Q4 last year, reaching $332.2 billion, according to Comscore.

eCommerce 144
article thumbnail

Vera Bradley Creates 2 New Leadership Roles, Cuts 3 Existing Positions in Executive Shakeup

Retail TouchPoints

Vera Bradley has reconfigured its leadership team with the appointment of Alison Hiatt to the newly-created job of Chief Marketing Officer and the removal of three high-level roles. Brand President Daren Hull, Chief Creative Officer Beatrice Mac Cabe and Chief Revenue Officer Mary Beth Trypus have all left the company following the elimination of their positions.

article thumbnail

The best tips to create an email footer + 10 examples

Omnisend

Reading Time: 11 minutes Just like its place in the email, an email footer isn’t something you put a lot of thought into. Mostly, people spend more time writing the subject and message body and pay little attention to the footer. Nevertheless, email footers can conclude your email neatly and professionally. Trust us when we say crafting the right email footer can improve your marketing campaign.

article thumbnail

Pottery Barn Kids, Pottery Barn Teen launch mobile apps

RetailDive

The apps allow shoppers to view items from 3D rooms, schedule appointments with designers virtually or in-store and create gift registries.

Mobile 81
article thumbnail

How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

article thumbnail

7 Tips to Relaunch Your Website in 2023

Smile.io

So, you need to relaunch your website. If this isn’t your first rodeo, you know all too well how big of a lift a project like this is for a brand. If this is your first time, you’ll learn quickly that behind every successful website relaunch is hours of planning, testing, and building. It’s truly an all-hands-on-deck effort, but for good reason.

SEO 72
article thumbnail

Dollar General CFO to retire

RetailDive

John Garratt will exit this June. Meanwhile, the company just opened its 19,000th store.

102
102
article thumbnail

How to Collect Customer Feedback While Protecting Their Private Information

Digital Doughnut

If you want to see your business thrive, you’ll need a clear picture of what’s going well, what’s not, and where you can grow. And these judgments are impossible to make without high-quality customer feedback.

article thumbnail

Tom Brady’s activewear brand launches at Dick’s Sporting Goods

RetailDive

The brand will be available on the athletics retailer’s website and at its House of Sport locations.

article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

article thumbnail

21 Proven Ecommerce SEO Tips to Skyrocket Your Sales!

Shopping Signals

Are you looking to take your ecommerce business to the next level? Search engine optimization (SEO) is a great way to increase visibility, improve website performance and boost sales. In this blog post, we’ll be sharing 21 in-depth tips for ecommerce SEO that will help you get ahead of the competition. Whether it’s optimizing your website structure or tracking progress with analytics tools – these tried and tested strategies are guaranteed to bring success.

SEO 52
article thumbnail

Skims appoints chief commercial officer

RetailDive

Robert Norton brings leadership experience from Moncler and Roberto Cavalli to the direct-to-consumer brand.

article thumbnail

Focus on SEO Fundamentals for Ecommerce Success.

Shopping Signals

E??? $???/????? ????????? ??????? ???? ?????? ?? ??? ??? ?? ??? ??????????? ????? ???. Misconceptions about SEO are never ending. I’ve fallen into the trap as well… Believing that things like… ⚈ Having a pipe (|) vs. a dash (-) in your page title matters ⚈ It takes at least X months for SEO to have an effect ⚈ You can’t rank without building backlinks ⚈ Having duplicate content will get you penalized by Google It’s worrying about all of these details that gets you i

SEO 52
article thumbnail

Canada Goose, Francesca’s launch resale options

RetailDive

The used goods market is booming, crossing categories and price points, and is mostly growing online with the help of third-party platforms.

article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

The search for a better frozen pizza continues

RetailWire

Brands continue on their quest to create a frozen pizza that provides the type of quality that Americans expect from their local pizzerias. Sales of frozen pizza have surged since the pandemic began, and several upscale brands have been rolled out in recent years looking to carve out a niche among Americans who want a better frozen pie.

Article 52
article thumbnail

Purple projects net loss up to $97.5M for 2022

RetailDive

CEO Rob DeMartini said that inflationary pressure on consumer spending and increased promotional activity have impacted profitability.

article thumbnail

The global economic outlook improves

RetailWire

The International Monetary Fund expects the global economy to improve as China relaxes its COVID-19 restrictions and the European and U.S. economies perform better than previously expected. “The outlook is less gloomy than in our October forecast,” said Pierre-Olivier Gourinchas, chief economist for the IMF. “We are not seeing a global recession right now.

article thumbnail

Why Your Retail Business Should Be An LLC

RetailMinded

Are you planning to open a retail business? It’s quite an achievable dream, and you’re on the right track by landing on this read. The authorities require several items to register your business and allow you to run operations. One of what you need to do is identify a business structure for your business. A business structure depicts how you run your operations.

Retail 52
article thumbnail

Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

article thumbnail

Whole Foods wants vendors to cut prices

RetailWire

Whole Foods is asking vendors to lower prices to reflect lower inflation rates. The grocery chain is seeking to improve the price perceptions that consumers hold for the chain. Foot traffic to Whole Foods’ stores fell eight percent in the fourth quarter, according to Placer.ai.

article thumbnail

442: How To Make $50M In Your First Year Selling Eyelashes With Ann McFerran

My Wife Quit Her Job

Today I am thrilled to have Ann McFerran on the show. Ann is the founder of Glamnetic, a company that makes magnetic eyelashes. But this is no ordinary eyelash company. Ann grew her brand to over 50 million dollars in revenue in one year and she started this in her bedroom. In this episode, she reveals how she did it. What You’ll Learn How Ann came up with the idea for magnetic eyelashes How Ann made 50 million dollars in her first year How Ann advertised her brand and built a following H

article thumbnail

Sara McLaughlin spoofs SPCA commercials in Bud Light’s Super Bowl spot

RetailWire

Sarah McLaughlin appears in a Bud Light commercial that will run during the Super Bowl broadcast. The new spot spoofs the singer’s well-known commercials for the Society to Prevent Cruelty to Animals that use her song “Angel” as the soundtrack.

Article 40
article thumbnail

How the exponential revenue gains from personalization are too big for financial services to ignore

Dynamic Yield

FIs that meet customer demand for tailored digital experiences will win big in the long term across the customer lifecycle. The post How the exponential revenue gains from personalization are too big for financial services to ignore appeared first on Dynamic Yield.

article thumbnail

How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

article thumbnail

McD’s sees uptick in traffic and comps in the U.S.

RetailWire

Traffic to McDonald’s U.S. locations increased in the fourth quarter. The fast-food giant, which reported a 10.3 percent gain in same-store sales during the period, reported earnings per share of $2.59, above the $2.45 that Wall Street expected.

Article 40
article thumbnail

How AI is Elevating Emails to Automatically Understand Affinity

Dynamic Yield

Learn how Dynamic Yield's AI-powered affinity-based targeting solution can improve email engagement and generate higher ROI and incremental revenue. The post How AI is Elevating Emails to Automatically Understand Affinity appeared first on Dynamic Yield.

article thumbnail

Bed Bath & Beyond expected to declare bankruptcy this week

RetailWire

Bed Bath & Beyond is working with liquidators to close stores as it holds out hope that a white knight buyer will make it possible to avoid bankruptcy. That scenario is seen as unlikely, which means that the retailer will likely file for bankruptcy protection before the week is out.

Retail 40
article thumbnail

The ultimate guide to PPC reporting

Funnel.io

So, you’ve started running your pay-per-click campaigns. Congratulations!

PPC 36
article thumbnail

The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.