GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Smile.io

NOVEMBER 10, 2021

The most important people to any brand should be the ones they are trying to reach: their customers. Customer analysis tells you who your customers are and what influences their decisions. Key metrics related to your customers can give you critical insight into why your sales figures are in their current state.

Customer 69

Customer Customer Retention Customer Experience Customer Data 69

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty. Retailers can leverage subscription loyalty programs to create a recurring revenue stream, boost customer retention and build long-term loyalty.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

retailnext

SEPTEMBER 24, 2019

Online survey software not only helps you design intelligent and creative surveys, it also allows you to create dynamic reports that can help you get a panoramic view and conduct meaningful analysis. Foot Traffic and Web Analysis – If you’re not doing numbers, you may be missing your shot at success. Gauge customer and purchase trends.

Customer Data 88

Customer Data Improvements Customer Social Media 88

RTP blog

JUNE 26, 2017

Retailers are challenged by a range of issues, from personalized targeting to improving the in-store customer experience, as discussed by National Retail Federation Chief Economist Jack Kleinhenz. One must recognize that some consumers will prefer an in-store experience for some categories , and predictive analytics can help them, too.

Retail 150

Retail Shipping Costs Customer Retention Customer Experience 150

Optimizely

JULY 2, 2019

Today’s customers expect a perfect experience — from your social media ads to your product pages to your checkout process to your email marketing to your packaging. To create a truly delightful experience, you have to put yourself in the shoes of your buyer. A Brief Rundown Of The Ecommerce Sales Funnel.

eCommerce 240

eCommerce X-cart Improvements Channel 240

RetailMinded

JULY 29, 2023

In today’s digital world, improving digital presence is essential for businesses to reach more customers. Companies must invest in professional websites optimized for search engines and mobile devices while regularly updating their social media profiles. Hootsuite Another excellent tool for measuring success is Hootsuite.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

In today’s digital world, improving digital presence is essential for businesses to reach more customers. Companies must invest in professional websites optimized for search engines and mobile devices while regularly updating their social media profiles. Hootsuite Another excellent tool for measuring success is Hootsuite.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Algopix

JULY 13, 2023

CRM is vital for eCommerce businesses as it allows them to gain a deep understanding of their customers, their preferences, and their purchasing behaviors. By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes.

Payment Services 78

Payment Services eCommerce Management Customer 78

Retalon

FEBRUARY 15, 2024

The integration of artificial intelligence (AI) and machine learning into retail operations is revolutionizing how businesses predict demand, personalize customer experiences, and make informed decisions regarding product allocations. Business analysis knowledge to translate data into actionable strategies.

Retail 41

Retail Operations Information Customer Loyalty 41

Smile.io

MARCH 20, 2024

Analysis from Smile Rewards’ network of 100K+ merchants revealed that traditional points programs resulted in a: 9% lift in average order value  3.3x Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value.   Smile.io

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Omnisend

SEPTEMBER 29, 2021

One of the best ways to do this is by increasing customer retention rates. In this article, we’re going to discuss the best ways to identify customers that are an immediate ecommerce churn risk. Using churn management strategies you’ll be able to quickly prioritize your marketing efforts toward these high-risk customers.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

Kissmetrics

APRIL 2, 2021

You may recognize a need for more and better leads or higher customer retention. You may realize better systems in your sales and marketing process could create a better experience for your customers. Using marketing automation, chatbots, and AI, Okta enhanced their customer experience at every point of contact.

Information 260

Information Marketing B2B Customer 260

eCommerceFuel

SEPTEMBER 6, 2023

.” — Drew Sanocki Segmenting customers enables you to tailor your offerings, communication strategies, and services to meet individual needs, creating a more meaningful connection between your brand and customers. Customer segmentation isn’t just about selling more efficiently; it’s about serving more effectively.

Customer 26

Customer Social Media Marketing Recommendation 26

SellBrite

SEPTEMBER 21, 2017

These are tricks of the trade that can fly under the radar but when used consistently, they help you achieve higher sales and stronger customer retention. Everyone knows multi-channel selling increases your customer reach. They have a behavioral cohort analysis feature that lets you segment customers based on their actions.

eCommerce 102

eCommerce Marketing Multi-channel Customer Retention 102

Omnisend

SEPTEMBER 29, 2021

One of the best ways to do this is by increasing customer retention rates. In this article, we’re going to discuss the best ways to identify customers that are an immediate ecommerce churn risk. Using churn management strategies you’ll be able to quickly prioritize your marketing efforts toward these high-risk customers.

Customer 78

Customer Customer Retention Social Media Merchant Services 78

Shopping Signals

MARCH 21, 2023

Whether it’s through social media optimization or website design changes, these professionals know how best to draw attention from buyers so you can increase conversions.

eCommerce 52

eCommerce SEO Improvements Mobile 52

BigCommerce

APRIL 18, 2018

This is where you should be tracking and analyzing metrics related to inbound traffic to your store, email, and social media engagement. According to Bain & Company , a 5% increase in customer retention rate will result in a 25% to 95% increase in profits. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention. Leverage Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Smile.io

FEBRUARY 7, 2023

In an economy where costs matter more than anything, to avoid the race to the bottom is to pull the right levers on the customer experience side. Shipping is where there are a lot more options and flexibility in what brands can give their customers.” Prediction: “Content will become truly shoppable.

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Two of the best ways you can capitalize on this are by leveraging segmentation and personalization. What is Ecommerce Personalization?

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Algopix

JULY 22, 2023

Understanding Customer Behavior These tools help businesses understand how customers interact with their websites. By tracking clicks, navigation paths, and time spent on each page, businesses can identify pain points and enhance user experience. This information helps identify areas for improvement and optimization.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Improve Customer Experience.

Retail 86

Retail Shipping Costs Customer Retention eCommerce 86