Kissmetrics

SEPTEMBER 1, 2021

B2B and B2C content marketing require entirely different strategies. Content is how you boost brand awareness , build trust in your company, and empower your customers to solve their problems. As mentioned, B2B content marketing presents different challenges from B2C content marketing. Create Multi-Layered Content.

B2B 314

B2B B2C Multi-channel Marketing 314

Groove

AUGUST 18, 2020

Whether your goal is to grow your eCommerce store, establish more meaningful relationships with customers or automate your marketing efforts, both Klaviyo and MailChimp are great eCommerce marketing tools to help you get the job done. Real-Time Customer Data. Real-Time Customer Data. Determine the probability of customer churn.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Kissmetrics

NOVEMBER 30, 2020

When your human team has trouble managing your customer service needs with sticky notes and cluttered inboxes, you need a new solution. Customer service software lets you keep all of your tasks in the right baskets without losing track of anything. It also boosts your customer satisfaction and lightens your agents’ load.

Live Chat 239

Live Chat Customer B2B Social Media 239

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. Some excel at specific advertising types, while others specialize in creating excellent customer experiences across every platform. They focus on the right PPC channels. There’s no right or wrong marketing channel.

PPC 279

PPC Multi-channel Social Media B2C 279

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. While the B2C market is changing at a fast pace to keep up with customer demand, the B2B market, is also shifting in needs and feature desires. “If So where do you start?

B2B 147

B2B eCommerce B2C Payment Services 147

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

BigCommerce

JUNE 21, 2018

They’re selling automotive parts, accessories, and service online for everything from sportbikes to trucks for both B2C and B2B buyers. And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Some of these brands are brand new to the space.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

Technology 278

Technology Retail Customer Experience Presentation 278

GetElastic

NOVEMBER 23, 2022

In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. As a business grows, the system can easily support multi-channel, multi geography and multi-brand.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Kibo

SEPTEMBER 30, 2022

But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow. There will also be indirect effects for B2B companies as falling consumer demand impacts B2B customers, who in turn stop spending as much as they have done in the previous period.

B2B 71

B2B B2C Multi-channel eCommerce 71

Ecommerce Platforms

APRIL 2, 2021

You can enjoy page speed up to 3 times faster than anything you get with BigCommerce, sell across 20 channels, including eBay and Instagram, and process as many as 10,978 checkouts per minute. Shopify Plus customers grow at a rate of around 126% more year over year. Great customer support and account management.

BigCommerce 152

BigCommerce Shopify Shipping Costs Merchant Services 152

PFS

DECEMBER 6, 2017

Conflict is on the rise in commerce today – and I am referring to a particularly pernicious type that sows confusion and strains sales: Channel conflict. Paths to purchase are increasingly multi-directional. Direct and indirect channels can co-exist peacefully. Many manufacturers struggle with channel conflict.

Channel 56

Channel B2B Multi-channel B2C 56

365 Retail

SEPTEMBER 24, 2023

Renata Rocha – Head of Customer Acceleration-EMEA, Shopify Representing Shopify, a giant in the e-commerce platform space, Renata’s expertise lies in customer acceleration. Her insights on enhancing customer journeys and driving growth are eagerly anticipated.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

365 Retail

AUGUST 17, 2022

To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. Personalisation marketing tools rushed on the scene more than 15 years ago to help marketers more effectively engage with consumers in digital channels like web, social and mobile.

Games 59

Games Marketing Multi-channel B2C 59

Ecommerce Platforms

JANUARY 12, 2021

Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Accounting. Marketing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Ecommerce Platforms

MARCH 27, 2020

Their customer base includes the likes of Petra, AnimalSupply, Aldo, France Air, and many others. Whether you are a pure B2B or a B2B2C or even have a B2C channel, OroCommerce comes out of the box with the tools you need to establish your webstore. It even supports multiple vendor marketplaces. Free Trial and Pricing.

B2B 195

B2B eCommerce Platforms Multi-channel B2C 195

GetElastic

DECEMBER 16, 2021

the interface your customers interact with) from the back-end that powers all the business logic for your digital commerce experiences (e.g. Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. product information , cart, checkout, orders, taxes, etc). Headquarters: Seattle, WA, USA.

Magento 113

Magento B2C Merchant Services B2B 113

Omnisend

MAY 24, 2023

In this post, we will share the top alternatives to Campaign Monitor you can use to run your email campaigns on autopilot and convert more customers. Users can choose from a variety of templates for their campaigns and customize them with their brand elements. What Campaign Monitor has to offer?

Live Chat 88

Live Chat Shopify Multi-channel Channel 88

Optimizely

AUGUST 15, 2018

As the Editor in Chief for Shopify Plus , Aaron has deep insights into the rapidly changing world of ecommerce — especially how new brands are building audiences of loyal and engaged customers. When it comes to ecommerce technology, what do you think are some of the biggest challenges facing B2C marketers?

eCommerce 305

eCommerce Marketing Mobile Shopify 305

Kibo

JULY 24, 2020

The modern ecommerce platform is designed to help retailers create seamless experiences for customers while also managing the details of online commerce with ease. The right platform can provide the structure that companies need to deliver frictionless commerce to customers while staying connected to the logistics on the back end.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. It’s API-first, meaning your developers can leverage headless commerce APIs to expand and customize commerce functionality. Microservices facilitate good customer experiences in a few ways.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

GetElastic

MAY 16, 2019

And just when you think you are done…you have to roll up your sleeves and get going all over again as business needs change and customer expectations evolve. How do your customer service reps help a customer when they get stuck in the middle of placing an online order?

B2B 119

B2B Merchant Services Multi-channel B2C 119

GetElastic

JUNE 11, 2021

The product data management and catalog functionality are the heart of any commerce solution, as they define what can be sold to customers and how quickly new products can be brought to market across different channels. Assign rules to catalogs so that they are dynamically surfaced for the right customers at the right time.

Management 97

Management Multi-channel B2C B2B 97

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. The answer: Customer care. According to SalesForce, customer service ranks as the number one factor influencing consumer trust in a company. But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Ecommerce Platforms

MAY 3, 2023

As the “Enterprise” Shopify solution, Shopify Plus offers a host of opportunities to strengthen your sales, and customize your store. You can set up specific accounts for customer service reps, technical administrators, and so on. The question is, how is it actually different to the core Shopify service? What is Shopify?

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

GetElastic

APRIL 1, 2022

The API-first, microservices -based architecture powers solutions to achieve unique business needs in a customized tech stack. In addition, if you’re operating solely in the D2C or B2C channels, without a plan in the short term to expand into new markets ( B2B , B2B2C ), a flexible, fast, and scalable architecture is not necessary.

Multi-channel 78

Multi-channel Games B2C eCommerce 78

Ecommerce Platforms

FEBRUARY 14, 2019

Users can craft an intelligent buying experience for their customers while integrating all their sales channels (mobile users, social media platforms, your web store, your brick and mortar shop, etc.) You can launch an online presence relatively quickly and grow your business by reaching out to a larger pool of customers.

eCommerce 131

eCommerce Payment Services Shipping Costs B2C 131

GetElastic

OCTOBER 21, 2022

With almost 20 years of experience in the eCommerce industry, Carroll is an international keynote speaker and bestselling author, and a world-leading expert on how to grow a business globally using digital channels. His Youtube channel also provides consistent content on all topics relating to eCommerce. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. BigCommerce is a fantastic store for enterprise customers that want to have everything they need in the same place. Great customer support. Let’s take a closer look. BigCommerce Enterprise.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Omnisend

JUNE 6, 2023

You can create multi-touchpoint marketing campaigns, leading to higher conversions and ROI. Customers on higher-priced plans get a dedicated Customer Success Manager Email support, chatbot Omnisend vs Attentive: Who is each platform built for? This method is useful for offline channels, such as in-store signage or print ads.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. B2B vs. B2C SEO: What’s the Difference?

SEO 416

SEO B2B Shipping Costs B2C 416

Optimizely

SEPTEMBER 20, 2018

Omnichannel marketing campaigns are a powerful driver of sales for B2C and ecommerce brands, but they’re not easy to execute. So how do you offer your buyers a smooth, consistent marketing message as they move across multiple channels and devices? Here’s how to create a seamless B2C omnichannel communication strategy for your brand.

B2C 225

B2C Omnichannel Multi-channel Channel 225

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Omnisend G2 rating : 4.5/5

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Liveintent

AUGUST 9, 2022

With brand awareness you can nurture audience relationships on a long-term basis and move customers down the funnel. Instead of just prioritizing price and quality, they’re also considering brand values and customer-centric services. B2C marketers also say brand awareness is the top goal that content marketing helps them achieve.

Social Media 62

Social Media Multi-channel Channel Travel 62