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4 Ways an Effective Customer Flow Management Strategy Can Improve Your Business

Retail TouchPoints

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Improve customer service.

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‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

Retail TouchPoints

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”;

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Monetizing Data Assets is the Lifeline Retailers Need to Restore Growth

Retail TouchPoints

In fact, a 2020 Statista survey found that 38% of consumers surveyed said they would share their spending and behavioral data with a company only if it improved their experience. From the consumer perspective, consider the experience of logging into a bank account or credit card portal. Can their bank offer them access today?

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Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

They consider this as their bank’s role, one they have happily delegated, seeing it as being too tricky to get involved in. Digital wallets are a pathway to an improved, convenient and frictionless payment process. Customers expert more, and those brands that do not deliver will fall behind. It’s reckoned that nearly 4.5

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Contactless Biometric Solutions for Better Shopping Experiences

Retail TouchPoints

In addition to improving overall customer satisfaction with a convenient and secure contactless checkout, facial recognition makes it easier for retailers to manage workforce productivity. Banks are now able to offer next-level service through KYC (Know Your Customer) and enhance the banking experience for each customer at every touch point.

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A Vend POS Review: Everything You Need to Know

Ecommerce Platforms

Or, are you looking for a better POS system than the one you already have? If so, Vend POS might be the perfect solution for you. They were one of the first companies offering business owners a robust POS system operating entirely via the cloud. How Does Vend POS Work? The Benefits of Using Vend POS.

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Shopify Card Readers: Options to Pick and How to Get One

Ecommerce Platforms

You could opt for a third-party card reader, but Shopify provides options already configured with its Shopify POS software, making them easier to set up and integrate with the rest of your business. The Shopify POS Go device is a handheld module. You can pay in 4 interest-free installments if needed.

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