lateshipment

OCTOBER 23, 2020

Customer Experience (CX) will be the key differentiator of competitive success. Keep an eye on sales trends and inventory through the season and stock up when necessary. That’s the only way by which you can leverage them considering that you need brand visibility for sales. How LateShipment.com Can Help You.

Shipping Costs 244

Shipping Costs Shipping Social Media Small Business Retail 244

lateshipment

MAY 8, 2022

Rather than taking your customers to the carrier’s tracking page, you can direct them to your own tracking page that can help you provide post-purchase experiences that are on-brand and can also be your eCommerce store’s next marketing advantage. Build Branded Ecommerce Tracking Pages with Lateshipment.Com.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

lateshipment

JULY 14, 2021

But then, the biggest risk for them here is losing potential leads before making a sale. Dull, boring, and badly designed websites frequently repel customers. You can browse your website simultaneously with customers to help them access services faster and teach them to interact with your site. Get and Act on Customer Feedback.

Improvements 130

Improvements Customer Social Media Shipping Costs 130

lateshipment

MARCH 13, 2020

Be it their journey to the checkout phase or their post-purchase, last-mile delivery phase, it is imperative that you provide customers with an experience that builds trust, is delightful, and creates a positive brand perception. . The Post-Purchase Experience Gap. What is On-Brand Post-Purchase Customer Experience?

Customer Loyalty 242

Customer Loyalty Customer Shipping Costs Shipping 242

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

lateshipment

OCTOBER 16, 2020

With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. In 2019, holiday sales were up 4.1% Online and other non-store sales were up 14.6 and act accordingly to provide great customer satisfaction. .

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

lateshipment

MAY 26, 2022

As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. Drive repeat sales with product recommendations. Get customer feedback around their delivery experience.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

JULY 17, 2020

Even if you get a lot of new visitors – it might not cut it to make enough sales. So instead of focusing on getting as many people as possible to come to your site, let’s look at luring visitors back in who you are more likely to seal the deal with. Reward Loyal Visitors and Customers. A Little about LateShipment.com.

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

lateshipment

DECEMBER 2, 2022

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. Major brands too have anticipated such trends and are pushing early sales with lucrative deals.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

lateshipment

FEBRUARY 26, 2022

Rather than just acquiring a customer, you need to make sure you repeat sales with them to run a profitable venture. Here’s where the customer experience (CX) you provide can come in handy to ensure retention and increase lifetime value. How Lateshipment.Com Helps You Handle Failed Deliveries. We’re all ears.

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130

lateshipment

NOVEMBER 9, 2023

Especially when the customer receives the product on time, it fosters a good customer experience. Increases sales When the customer sees the accurate delivery date and if it aligns with their timeline, it would definitely be a huge factor to nudge them to click that buy button.

eCommerce 130

eCommerce Shipping Gifts Shopping Carts 130

lateshipment

OCTOBER 20, 2021

SaaS startups like LateShipment.com identify a problem, and say, hey, I can solve this problem for you. For example, with Shopify, all these apps come in and enable businesses like ours with shipping management, customer experience, returns, etc. We noticed your brand focuses on customer experience.

eCommerce 130

eCommerce Payment Services Mobile Operations 130

lateshipment

FEBRUARY 3, 2023

Instead of sending customers to the carrier’s tracking page, brands can build their own, customized branded tracking pages , that allow e-commerce businesses to create a consistent and cohesive customer experience and reinforce the brand identity.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

lateshipment

SEPTEMBER 14, 2020

At LateShipment.com, we are excited to announce that we will be a part of the “ E-Commerce Bootcamp ” being organized by Freshworks on the 25th of September , 2020 and supported by industry behemoths such as Shopify, PayPal, SurveyMonkey, Unicommerce, and Parcel Hub. appeared first on Lateshipment.com Blog. Featured Speakers.

eCommerce 130

eCommerce PayPal Shopify Customer Loyalty 130

lateshipment

MARCH 9, 2022

Estimates from the State of Holiday Shipping report from LateShipment.com predicted that between 16% to 20% of packages shipped with UPS and FedEx will not arrive on time during the 2021 holiday season. How Lateshipment.com Can Help You Deal with Shipping Delays. This could possibly save you a lot of stress. We’re ready when you are.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

lateshipment

OCTOBER 1, 2021

Understanding how you can leverage technology to enhance the experience on your store as you scale is pivotal in picking the right tool to support your scaling efforts and improve your customers’ experiences at every stage of their journey. Why Do Brands Need to Provide Their Customers with a Great Post-Purchase Experience?

Shipping Costs 130

Shipping Costs Shipping eCommerce Social Media 130

lateshipment

APRIL 23, 2023

All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc. Looks really “fun”.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

lateshipment

DECEMBER 4, 2021

We at LateShipment.com have crafted our 4th annual report , which gives you detailed unbiased insights on delivery performances and expected delay rates during the 2021 holiday shipping season. As evident here, numerous benefits emanate from a well-thought-through post-purchase customer experience strategy for your online retail business.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . That gives businesses of today, all the more reason to invest in great customer service to remain competitive.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

lateshipment

NOVEMBER 8, 2023

E-commerce sales have been explosively growing. Streamline the checkout process Streamlining the checkout process is one small gesture from an e-commerce brand that you show on your site that you really want to make your customers feel convenient. Especially during the holiday season when the customers are in a rush?

eCommerce 130

eCommerce Social Media Gifts Definition 130

lateshipment

FEBRUARY 26, 2021

FAQs from customers during their post-purchase journey. #1: Sometimes this even works to give your customers the slightest push towards making a purchase, so it is a good ploy to provide free returns by bearing the costs of it. . Ready to take your post-purchase customer experience to the next level?

Shipping Costs 130

Shipping Costs Shipping Customer Experience Customer 130

lateshipment

FEBRUARY 20, 2022

You can then use this valuable data to consistently direct efforts to improve your customer experience and also review your carrier’s delivery performance in the last mile. Drive repeat sales by offering on-brand tracking experiences. How Lateshipment.Com Can Help You with Your Last-mile Delivery. That’s not all!

Shipping Costs 130

Shipping Costs eCommerce Shipping Customer Retention 130

lateshipment

JULY 24, 2020

Undoubtedly, one of the main spurs behind this push has been consumers’ widespread adoption of online shopping that has led to a massive spike in eCommerce sales and home deliveries. Under these conditions, here’s what you should know about shipping orders to your customers: 1. Offer customers a self-serve tracking page?.

Shipping Costs 200

Shipping Costs Shipping eCommerce Presentation 200

lateshipment

JUNE 11, 2020

This increased Nike’s weekly sign-ups by 80% across all their activity apps and translated into a 30% growth in online sales. Like with almost every retail brand, Due to the pandemic, they had to shutter their brick & mortar stores, with sales only taking place through their website. The Living Room Challenge?.

Social Media 225

Social Media eCommerce Shipping Costs Fashion 225

lateshipment

MARCH 5, 2021

Once an order has been shipped, retailers tend to hand over the reins of their customers’ journey to a third-party shipping company who may not share the same level of commitment as you do – which could prove to be fatal to your customer’s overall experience. Try LateShipment.com now.

Shipping Costs 130

Shipping Costs Shipping Information Customer 130

lateshipment

APRIL 8, 2022

An initial positive response will pave the way for future sales. The continuity of branding in every step of the customer experience will be rewarding for both you and the client. The success of your company’s brand identity relies on how well you think about each stage of the sales process.

eCommerce 130

eCommerce Merchant Services Social Media Customer Retention 130

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. For example, you can encourage customers to exchange and store credits over refunds to secure the sale and make customers shop with you again.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

lateshipment

MAY 14, 2022

How shipping notifications can help in improving the brand experience. Instead, you can start delighting your customers at the earliest by building branded tracking experiences with LateShipment.com ’s Delivery Experience Management platform. Why provide branded tracking experiences for your customers?

Improvements 130

Improvements eCommerce Shipping Events 130

lateshipment

SEPTEMBER 12, 2023

For e-commerce businesses, BFCM is a golden opportunity to boost sales and acquire new customers. Over the years, there’s been a lot of innovative campaigns driving the black Friday sales. Let’s take a look at some unique strategies that e-commerce brands have incorporated to convert the customers during BFCM.

Social Media 130

Social Media Multi-channel eCommerce Events 130

lateshipment

DECEMBER 8, 2022

Increase in support tickets created – 40% of customer support inquiries are WISMO (Where Is My Order) or RETURN related. Decrease in brand credibility – 30% of consumers who have had a negative customer experience say they would share it on social media. Happy Holidays! .

eCommerce 130

eCommerce Shipping Costs Social Media Customer 130

lateshipment

OCTOBER 9, 2023

With personalization in the picture of upselling and cross-selling products based on previous customer history, it creates a separate revenue channel. Personalized recommendations in Branded Tracking Page Quick tip : Try prioritizing products in the recommendations that have offers or products that are on sale to increase the conversion rate.

eCommerce 130

eCommerce Gifts Social Media Recommendation 130

lateshipment

SEPTEMBER 16, 2022

But before that, we at LateShipment.com have prepared a downloadable checklist comprising 30+ actionable ways to help you boost holiday sales. Holiday sales are usually 3x or even 4x than the rest of the year. However, more shoppers won’t equal more sales if businesses have not anticipated this holiday season trend.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

lateshipment

AUGUST 18, 2021

The holiday sales season is often the most important for retailers. Researchers predict holiday ecommerce retail sales to make up 18.9% of total holiday sales this year, up from the year before. of total holiday sales. Total Commerce means going to the customer rather than having the customer come to you.

Shipping 130

Shipping Channel Fulfillment Management 130

lateshipment

JANUARY 17, 2022

You can leverage these touchpoints by offering branded tracking assets such as a widget that takes them directly to a tracking page from the customized email and SMS notification for each shipping transactional event. Customers’ anticipation is at its peak when they are waiting for their packages. Try LateShipment.com for free. .

Customer 130

Customer eCommerce eCommerce Platforms Shipping 130

lateshipment

JULY 12, 2022

Negative comments from dissatisfied customers could drive potential customers to your competition. Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer.

eCommerce 130

eCommerce Customer Customer Experience Social Media 130

lateshipment

NOVEMBER 26, 2021

First thing is to be super transparent with your customers. We’re starting our holiday sale a little bit earlier this year to alleviate the expected delays with shipping to help our customers out. Do you have any closing comments on how Lateshipment.com has enhanced the customer experience at Nola Skinsentials?

Shipping 130

Shipping Social Media Definition Customer 130