Blog Customer Retention Recommendation Travel 
Kissmetrics
JUNE 15, 2017
Customer retention. Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer. Here’s the problem: companies drive customers away with poor customer retention initiatives (or a complete lack of a customer retention strategy!).
Smile.io
FEBRUARY 23, 2022
Loyalty marketing is anything that checks these two key boxes: Providing incentives Retaining engaged customers Loyalty is More Than Just a Rewards Program - It’s Part of a Retention Marketing Playbook Starting a rewards program on it’s own is not enough to create customer loyalty. Customer retention rate formula.
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Omnisend
MAY 14, 2021
The ecommerce journey refers to the path of interactions one travels with your brand, from discovery to purchase to (ideally) a cheerleader. Simply put, the ecommerce customer journey is the actions that people take at each stage of the customer lifecycle. The 5 Stages of an Ecommerce Customer Journey. Awareness.
Smile.io
JANUARY 2, 2020
Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.
Smile.io
SEPTEMBER 6, 2023
In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. “ Starting as an Earthling, earning enough Time Tokens will turn your Earthling into an Astronaut or even a Time Traveler,” the site explains.
Smile.io
AUGUST 25, 2023
Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. From Earthling to Time Traveler, customers can work their way up to a higher status with more exclusive perks. 7 program examples.
Smile.io
NOVEMBER 4, 2021
Aside from their wide variety of products, it’s the personalized customer experience that keeps them top of mind for so many shoppers. Make-up is an industry that is powered by recommendations, trials, and referrals. The first lies in their blog which provides value-added content to customers for free. What can you learn?
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