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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. In this Richpanel review, we explore the features, interface, pricing, and customer support from Richpanel. .

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident.

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Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

365 Retail

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. For distributers and wholesalers, the emergence of multichannel business access points necessitates price transparency, and price equity.

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Google Shopping Strategies to Fight Amazon

Optimizely

A version of this post appeared on Multichannel Merchant. . While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels. Google is working hard to compete with Amazon, and now offers a new channel to reach your buyers.

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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

The good news is that you're probably already using two powerful channels to retain customers⁠—email and SMS. Here are five ways you can use both channels  to increase retention and keep your customers around for life. Customer service on speed dial. Happier customers.

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The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

Try Omnisend free for 14 days and use marketing automation to create a better customer experience! If the past few years have taught us anything, the omnichannel customer is here to stay. It’s the perfect answer for fashion ecommerce merchants aiming to stay relevant. 7 Fashion Ecommerce Trends to Consider in 2021.

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How to Provide Extraordinary Customer Experiences Across Multiple Channels

ChannelAdvisor

Adopting a multichannel strategy is one of the most effective ways to grow your business. In fact, multichannel selling is expected to exceed $491 billion in the U.S. But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. alone this year.