Kissmetrics

JUNE 28, 2017

I can see how many users clicked on this link or bought that product and ultimately converted into paying customers — isn’t that a form of engagement?”. They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon.

White Paper 203

White Paper Customer Retention WooCommerce Definition 203

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.

B2B 163

B2B eCommerce Multi-channel White Paper 163

365 Retail

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 70

Consumer B2C Merchant Services Omnichannel 70

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

ChannelAdvisor

MAY 30, 2019

These resources can help you understand how to start using data to improve your consumer’s experience and, ultimately, build your brand. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

Groove

APRIL 21, 2020

eCommerce email marketing remains one of the most important channels to generate traffic, conversions and revenue for many businesses. Provide an incentive with a customer loyalty program. If you’re unsure where to start, we recommend exploring eBooks , white papers, videos and infographics. How To Grow Your Email List.

White Paper 343

White Paper Social Media Seminar Customer Loyalty 343

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires.

White Paper 57

White Paper Retail Payment Services Payments 57

Kibo

MAY 15, 2020

Personalized marketing is a strategy by which marketers leverage data and analytics to deliver personal experiences to customers and prospects. As part of a brand’s personalization strategy, it can lead to more revenue and better customer relationships. Personalization is more than just addressing your customer by name.

Marketing 62

Marketing Recommendation Information Customer Experience 62

Kissmetrics

MAY 2, 2018

Marketers use a wide variety of channels, types, and formats for their content. Videos, illustrations, infographics, ebooks, white papers, webinars, case studies, podcasts, charts, graphs, blog posts, quizzes, slide decks, reports, and on and on. Or white papers. Attract and retain customers. Of course not.

White Paper 236

White Paper Webinar Social Media Blog 236

ChannelAdvisor

MARCH 2, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. appeared first on Channel Advisor. Going to Catalyst?

White Paper 56

White Paper Demo Information Technology 56

ChannelAdvisor

MARCH 22, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. appeared first on Channel Advisor. Going to Catalyst?

White Paper 40

White Paper Demo Information Technology 40

Retail TouchPoints

SEPTEMBER 13, 2021

Omnichannel Offerings for Channel-Agnostic Consumers. As the separation between physical and digital continues to blur, retailers must throw out traditional ideas about the role physical locations play in the customer journey. That omnichannel view of understanding is terribly important.”.

eCommerce 253

eCommerce White Paper Omnichannel BigCommerce 253