RTP blog

DECEMBER 19, 2017

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Kissmetrics

NOVEMBER 30, 2020

When your human team has trouble managing your customer service needs with sticky notes and cluttered inboxes, you need a new solution. Customer service software lets you keep all of your tasks in the right baskets without losing track of anything. It also boosts your customer satisfaction and lightens your agents’ load.

Live Chat 239

Live Chat Customer B2B Social Media 239

Ecommerce Platforms

JUNE 22, 2023

In this article: What is Shopify? Pros and Cons Website and Store Building Marketing and Customer Engagement Store, Inventory, and Order Management Pricing Customer Support and Integrations Shopify or Shoplazza: Which is Best? Pros and Cons What is Shoplazza? What is Shopify?

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. From social media to paid search, PPC is a smart way to see quick results. In this article, I cover: What to look for in a PPC agency How to work with them for maximum results Steps to finding the right agency My top five recommendations.

PPC 279

PPC Multi-channel Social Media B2C 279

Retail TouchPoints

FEBRUARY 26, 2021

The meteoric growth of its online business comes only a year after its departure from Amazon, followed by a statement that promised to build more “direct, personal relationships” with its customers through its online business. It’s about more ownership of the customer journey — and most importantly, their data(!). So, why do it at all?

Multi-channel 211

Multi-channel Social Media Sporting Goods Channel 211

Ecommerce Platforms

APRIL 20, 2022

These tools can both support business leaders in taking payments offline, building relationships with customers, and even building an online presence. Both solutions provide a range of POS features, as well as tools for building your own online store, strengthening customer relationships, managing team members and more. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

Ecommerce Platforms

MARCH 27, 2017

Well, we've come across a tool called SellerCloud , and it's making an effort to completely revolutionize the way multi-channel selling is done. One Catalog for Syncing Product Details and Specs to All Channels. The whole point of SellerCloud is to make it much easier to sell on multiple channels. SellerCloud Pricing.

Channel 112

Channel Shipping Costs Multi-channel Document 112

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

In this article, we’ll delve into the strategies retailers employ to win shopper’s interest during the holiday retail sales frenzy. Personalized Shopping Experiences: In the age of data analytics, retailers are leveraging customer information to personalize the shopping experience.

Shipping Costs 83

Shipping Costs Social Media Retail Multi-channel 83

Ecommerce Platforms

APRIL 5, 2023

Versatile and flexible, Ecwid ensures any business owner can start selling products across a range of channels and platforms. The site’s carousel-style header provides an instant insight into what customers can access from the brand, quickly grabbing attention with colorful graphics. I love the use of imagery on this website.

Social Media 104

Social Media Payments Multi-channel Jewelry 104

Ecommerce Platforms

MAY 11, 2023

In today’s Askly review, we’re exploring the features and benefits of one of the most user-friendly tools for multilingual customer support on the market. Designed for the age of globalization, Askly ensures companies can connect with their customers in their native language, without complexity.

Live Chat 104

Live Chat Customer Social Media eCommerce Platforms 104

Ecommerce Platforms

OCTOBER 12, 2022

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. per month Enterprise: Custom pricing. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. . Squarespace Pros.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209

Ecommerce Platforms

JUNE 20, 2023

In this article: Best Ecommerce Platforms With a Free Trial Best Ecommerce Platforms with a Free Plan How to Choose the Best Free Ecommerce Platform What are the Best Free Ecommerce Platforms? Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

BigCommerce

OCTOBER 12, 2017

There are plenty of online articles out there –– heck, we even ran one –– where industry experts and influencers advise of which seasonal marketing strategies online brands and ecommerce marketers should use to ensure their store gets a fair share of the holiday ecommerce revenue. Customer support: 29.33%. Retail stores: 21.33%.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Ecommerce Platforms

APRIL 11, 2022

This omnichannel customer service software currently supports more than 50,000 businesses worldwide, offering everything from increased customer satisfaction to better agent productivity. Zoho Desk is a tool from the Zoho SaaS provider billed as the first “context-aware” solution for customer service and support.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

Ecommerce Platforms

MARCH 28, 2022

If you're looking to run a successful online business (and we're assuming you do, that's what's brought you here), delivering first-rate customer experiences is vital. So we're reviewing Tidio here in this article post. Tidio comprises two significant features: Live chat to provide customer support. Cue, live chat software.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

ROI Revolution

MAY 3, 2022

In this article, dive into the data for insights into measuring attribution and consumer privacy. On top of that, tracking attribution quickly becomes complicated for big brands that advertise across multiple channels and platforms – which sometimes leads to attribution being neglected and thus a lower priority.

Consumer 78

Consumer Social Media Multi-channel Events 78

Ecommerce Platforms

MARCH 9, 2022

Easy-to-use and surprisingly sleek, Shopify allows companies from all backgrounds to build the website best for them, with infinite customization options. What’s more, the solution takes a wide range of payment options, so you have no shortage of ways to collect money from your customers. Pricing ??.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Ecommerce Platforms

NOVEMBER 29, 2021

Entrepreneurs have endless opportunities to convert customers with the right selection of products, and services. Your ecommerce platform will give you the power to build the ultimate environment for sales, complete with your own branding, product pages, conversion tools, and even a custom checkout page. Themes and customization.

eCommerce Platforms 196

eCommerce Platforms Payment Services eCommerce Shipping Costs 196

BigCommerce

JULY 2, 2018

It forces you to get good at all of the blocking and tackling basics of customer satisfaction and business. Satisfied customers and quality products are characteristics of the company that can be in the top paid positions in a category week after week, year after year. Never forget to email customers. Meet your customers.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Kissmetrics

FEBRUARY 24, 2018

The market is flooded with blog articles. Your competitors will all have a social media presence, email marketing, and a blog but they may not have video marketing. The virality of Dollar Shave Club’s video took the startup to a multi-million dollar company. million blog posts were written today. how are you leveling up?

Marketing 246

Marketing Social Media Multi-channel Channel 246

Ecommerce Platforms

NOVEMBER 10, 2021

Zendesk is a convenient all-in-one SaaS solution for improving customer satisfaction. As one of the top customer communication tools on the market, Zendesk combines everything from Android and iOS app access to templates for customer responses, website chat widget functionality, and more. Good for customer engagement.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

Ecommerce Platforms

AUGUST 4, 2022

Here's what we cover in this article: Is Shopify pricing in Australia different from other places in the world? So, sometimes you might find that Australian prices are more expensive, less expensive, or about the same as the price US customers pay. So, we'll make conversions to AUD for this article. AUD per month.

Shipping Costs 104

Shipping Costs Shopify Payment Services Payments 104

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Ecommerce Platforms

OCTOBER 21, 2021

EKM is also well-suited to multi-channel selling. Multi-channel selling is possible. Multi-channel selling (including Amazon and eBay). So if you want your UK business to grow into an empire and sell across multiple platforms and channels, this might be the eCommerce tool for you. BigCommerce.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

GetElastic

OCTOBER 21, 2022

Experts on this list are segmented by their respective area of expertise, and have either published insights, consistent social media content, bestselling books, speaker series, or podcasts. Chou is a contributing author to EcommerceFuel, Sumo, Social Media Examiner, and a few others, and has a great Twitter account to keep up with.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Ecommerce Platforms

MARCH 18, 2022

Help desk software is crucial in a world where customer experience is the key to running a successful company. Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. Excellent alternative to chatbots for handling customer issues.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Ecommerce Platforms

APRIL 2, 2021

You can enjoy page speed up to 3 times faster than anything you get with BigCommerce, sell across 20 channels, including eBay and Instagram, and process as many as 10,978 checkouts per minute. Shopify Plus customers grow at a rate of around 126% more year over year. Great customer support and account management.

BigCommerce 152

BigCommerce Shopify Shipping Costs Merchant Services 152

ChannelSale

MAY 15, 2018

Or that 84 percent of them trust such customer generated contents just as much as their friends? Amid stiff competition and when other vendors are, more or less, offering the same kind of products and executing similar strategies, there are only a handful of things that can make as much of a difference as customer reviews.

Multi-channel 72

Multi-channel Customer eCommerce Social Media 72

Ecommerce Platforms

MAY 16, 2019

When you do all the hard work to get your customer through to your checkout page, there's still a 75% chance that they'll leave without buying anything. Try a tool like Recart, which focuses on bringing customers back from abandonment. You also need to make sure that your customers convert once they add items to their basket.

Customer 135

Customer Shipping Costs Multi-channel Merchant Services 135

Ecommerce Platforms

MARCH 2, 2023

Not only does it provide everything you need to build an incredible store in one place, but it supports multi-channel selling, dropshipping, and fulfilment too. With Shopify, you can build just about any store you like, with integrations for social media, Amazon, and a range of other channels.

Shopify 104

Shopify Shipping Costs Payment Services Fulfillment 104

Omnisend

JANUARY 6, 2021

In this article, we’ll look at five easy and effective things that you can do to get your ecommerce marketing strategy in great shape. The ability to easily add an extra item is a great upsell opportunity, and customers will appreciate being able to see their product in a variety of different colors with the click of a button.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. However, it also gives you the freedom to expand and customize your store with code as your company grows.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

DECEMBER 15, 2020

Something you can build from scratch and customize, however you choose? However, though Shopify has various customization options and plugins, it’s nowhere near as flexible as something like OpenCart, which is entirely open-source. Lots of multi-channel selling opportunities. Limited CSS and HTML customization.

Shopify 180

Shopify Payment Services Shipping Costs Payments 180

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52