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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

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Back-To-School Spending Poised To Top $100 Billion Even Amid Disruption

Retail TouchPoints

With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “ A heightened focus on safety and savings will guide their purchasing behavior as the health and economic impacts of the pandemic prevail.”

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ChannelAdvisor Pulse E-Commerce Newsletter | February

ChannelAdvisor

With the e-commerce industry in a constant state of evolution, brands and retailers must be ready to adapt at any time, on any channel. You need e-commerce software that can simplify, streamline and unify multiple platforms into one manageable experience. Automate fulfillment. But not just any solution will do.

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The State of eCommerce Subscriptions in 2020

ESW

The Pandemic Has Proven Positive For Most Subscription Brands The vast majority of subscription-based businesses have fared well during the coronavirus pandemic, writes Tien Tzuo , Founder and CEO of subscription management platform Zuora. Health and wellness, pet and specialty retailer sectors saw particularly strong growth.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

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The Labor Shortage: Is Your Brand Simply Surviving or Thinking About its Long-Term Impact?

Retail TouchPoints

The pandemic forced alternative fulfillment to the forefront, but every brand interpreted it in a different way, which has left consumers reeling over the lack of clarity and control over their own experience. It has all but erased consistency from retailers’ and restaurants’ schedules.