Remove Channel Remove Live Chat Remove Shipping Remove Social Media
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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. For those who are a bit fuzzy on social media history, that equates to 16 years. RTP: Was Sephora’s Home Chat feature something that you introduced because of the pandemic?

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An In-Depth ShippingEasy Review: What This Shipping Solution Has to Offer

Ecommerce Platforms

So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. If you haven't gathered from ShippingEasy's name, ShippingEasy is a shipping platform (Duh!). Headquartered in Austin, TX, ShippingEasy truly excels in streamlining your shipping operations.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale.

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ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

You don't need us to tell you that shipping is a big part of any eCommerce business. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.