Remove Conference Remove Customer Data Remove Customer Experience Remove Omnichannel
article thumbnail

Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. These efforts and more will serve to increase membership engagement and continue to improve retention.”

POS 276
article thumbnail

Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. This technology is useful in cities and states that don’t allow customers to see the product.” Photo credit: Cookies. Photo credit: Cookies.

Retail 354
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

NMHC Optech 2022 Conference Recap: Remapping the Prospect Journey with Automation and Nurture Blends

PERQ

Did you get a chance to attend the Optech conference this year? They were talking about concepts we’re passionate about here at PERQ, including: the Renter’s Journey, lead source attribution, and omnichannel prospect engagement. but the experiences are not connected. LOOKING AT THE NEW RENTER’S JOURNEY MAP.

article thumbnail

6 CX Trends for E-commerce Businesses to Look out for in 2023

lateshipment

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130
article thumbnail

The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Here are the sessions you absolutely have to attend at IRCE 2018. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM.

article thumbnail

6 Valuable Lessons from Etail East 2018

Optimizely

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Omnichannel is Still Tough to Achieve. Unfortunately, omnichannel remains a struggle for many B2C brands. Think you’re ready for omnichannel? Seamless Customer Experience Wins.

article thumbnail

Top 7 Takeaways from eTail East 2017

Optimizely

The conference brought together an audience of retailers large and small, alongside expert speakers who shared a number of cutting-edge ecommerce and omnichannel strategies. Whether you couldn’t make it to the conference this year or you skipped a few key sessions, you may have missed out on some of the best insights of the event.

Mobile 180