Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Register for the Retail Innovation Conference & Expo here.

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Workshop Omnichannel Arts Fulfillment 310

Retail TouchPoints

APRIL 21, 2022

When your job is ultimately about pleasing the public with the products you offer, you’d better have a solid grasp of what’s important to customers today — and most of all how their expectations may change in the future. Activating In-Store Communities with Events, Experiences and Inclusion.

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Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

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BigCommerce Workshop eCommerce Platforms Small Business Retail 104

365 Retail

SEPTEMBER 12, 2022

The show, held at London’s ExCeL, has a dedicated conference with sessions tailored to address the needs of retail professionals, covering marketing, growth, delivery, customer engagement, omnichannel innovation and fulfilment. Topical conference – exploring replatforming. Taher Khaliq, CTO, Trinny London.

eCommerce 71

eCommerce Omnichannel Customer Experience Technology 71

Retail TouchPoints

AUGUST 13, 2020

Retail TouchPoints is partnering with retailX , the physical and digital event platform dedicated to the technology and trends shaping retail’s digital future, to present the first Retail Innovation Conference (RIC20) online experience on October 13-14, 2020. Nominations are open until August 21, 2020. “As

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Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S.

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Supplies Fulfillment Omnichannel Customer Experience 272

Retail TouchPoints

JANUARY 10, 2023

“There was some head scratching by people when we announced this,” said Doug Herrington, CEO of Worldwide Amazon Stores at a conference for Amazon sellers in September 2022. But what we know is that it’s going to be a better customer experience for Prime members. and the honest answer is, maybe.

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Retail TouchPoints

JUNE 9, 2023

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ).

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Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

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POS Omnichannel Mobile Improvements 272

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. And while I’ve been bashing the term for quite some time now, based upon discussion at the last few conferences at which I have spoken , it sounds like others might be finally willing to put omnichannel out to pasture as well. The customer is the channel. I’m calling it.

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Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

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Food and Beverages Fulfillment Omnichannel Specialty Retailers 250

Forrester eCommerce

OCTOBER 8, 2018

Alibaba has become one of the world’s most fascinating and cutting-edge technology businesses — and is key to understanding where the digital era is heading.

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Technology Telecommunications Online Retail Customer Experience 294

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

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Technology Fashion eCommerce Retail 58

Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

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Technology Customer Loyalty Omnichannel Consumer 261

PERQ

NOVEMBER 14, 2022

Did you get a chance to attend the Optech conference this year? They were talking about concepts we’re passionate about here at PERQ, including: the Renter’s Journey, lead source attribution, and omnichannel prospect engagement. but the experiences are not connected. LOOKING AT THE NEW RENTER’S JOURNEY MAP.

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Sailthru

APRIL 8, 2019

That’s why we recommend all email marketers attend the Association of National Advertisers’ upcoming Email Evolution Conference, which is designed to “keep you on the cutting edge of email marketing.”. But of course, the agenda is the main catalyst for conference attendance. Luckily, the Email Evolution Conference has a great one.

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Workshop Technology Omnichannel Marketing 74

Retail TouchPoints

SEPTEMBER 11, 2020

These closures, along with the growth in our online business and expanded omnichannel capabilities, will allow us to more efficiently and profitably service our customers,” said Jim Bell, CFO of GameStop during a conference call discussing the retailer’s Q2 financial results. For the three months ended Aug.

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eCommerce Omnichannel Operations Retail 299

Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. RTP: Rapid delivery services have seen their fastest growth in dense urban areas.

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Payment Services Omnichannel Shipping Costs Operations 260

Retail TouchPoints

NOVEMBER 8, 2021

Connect customers and employees for a delightful digital experience. Great digital experiences are not delivered in silos. For example, as a shopper researches a product on your website, she may call or chat with your customer service agent to find out more details.

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Retail Omnichannel eCommerce Fulfillment 286

Retail TouchPoints

APRIL 20, 2022

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. This technology is useful in cities and states that don’t allow customers to see the product.” Photo credit: Cookies.

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Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

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Retail TouchPoints

APRIL 19, 2024

Executives attending the Retail Innovation Conference & Expo June 4-6 in Chicago will be able to get the inside scoop from her on Rowan’s incredible growth trajectory. (To Register now for the Retail Innovation Conference & Expo to hear directly from some of the industry’s most innovative thinkers and brand leaders.

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Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends. 13 at 5:45 pm (ET).

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eCommerce Omnichannel Customer Loyalty Fulfillment 288

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

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Technology Retail Customer Experience Presentation 274

Retail TouchPoints

APRIL 19, 2023

This year, PAVE Global is bringing this design challenge model to the Retail Innovation Conference & Expo, taking place June 13-15, 2023 at McCormick Place in Chicago. Winning students also will get to attend the Retail Innovation Conference & Expo with flight, hotel and per diem covered.

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Retail Events Technology Presentation 223

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. But what’s new in omnichannel commerce in 2023?

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eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

FEBRUARY 20, 2024

During the Retail Innovation Conference & Expo , Collins plans to help executives explore the world of culture, but also “be very precise in how we talk about it and see…how it manifests in different categories,” he said. Registration is now open for the 2024 Retail Innovation Conference & Expo.

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Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. For the Modern Customer Experience, Size Isn’t Everything.

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Retail TouchPoints

JULY 25, 2023

It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S. population within five miles of a Walgreens store. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs.

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Payment Services Operations Omnichannel Fulfillment 239

Forrester eCommerce

MAY 3, 2022

3 conference attendees walk into a bar… First one sits down and goes, “I just re-launched my company’s ecommerce site. I’m psyched. I put AEM in front of ATG and I’ve got my FED’s crushing GMV growth. I do headless commerce.” Second one sits down and goes, “I sell software. I blew away my quota. […].

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eCommerce B2B Customer Experience Omnichannel 195

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation.

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Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Omnichannel is Still Tough to Achieve. Unfortunately, omnichannel remains a struggle for many B2C brands. Think you’re ready for omnichannel? Seamless Customer Experience Wins.

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Shipping Costs Omnichannel B2C eCommerce Marketing 150

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Here are the sessions you absolutely have to attend at IRCE 2018. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM. Personalization 2.0:

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Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

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Retail White Paper Customer Experience Marketing 256

RTP blog

MAY 15, 2019

successfully wrapped up its fifth Retail Innovation Conference. The agenda included top-notch content, such as how to combine iteration and innovation to build a disruptive retail experience; how next-gen CEOs are approaching physical retail strategies ; and best practices for AI implementations. Retail TouchPoints.

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Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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POS Fulfillment Mobile Apparel 175

Retail TouchPoints

JUNE 15, 2023

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes.

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