Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. Kraemer speaks regularly at events such as Shoptalk, Design Thinking Conference, World Forum Disrupt and the IDSA International Design Conference.

Retail 267

Retail Mobile Consumer Operations 267

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 260

POS Omnichannel Mobile Improvements 260

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 174

POS Fulfillment Mobile Apparel 174

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. He noted that retailers offering a pickup locker option have 25% more satisfied customers. Retailers had wanted to do this before as a way to save on labor costs.”.

Payment Services 337

Payment Services Shipping Costs Electronics Fulfillment 337

Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

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Retail White Paper Customer Experience Marketing 242

RTP blog

MAY 31, 2017

Once all your competitors have implemented and are succeeding with mobile POS, RFID, AI or IoT, then your lame attempt at jumping in too late may just be that — too late. I remember when I first started covering retail nearly four years ago, I was astounded by how many technologies appeared at conferences such as NRF.

Retail 150

Retail Technology eCommerce Games 150

Retalon

JULY 4, 2018

Today retailers have access to online/social loyalty programs, RFID, interactive digital displays in stores, beacon technology, mobile POS, traffic cameras, and much more. Retailers are working hard to get as close as possible to their customers, by reaching them wherever they are. Buy in-store, return to another store (46%).

Channel 32

Channel Shipping Costs Customer Multi-channel 32