sales@lateshipment.com 
lateshipment
AUGUST 1, 2022
To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. The benefits of automation are clear for the business as a whole, and automation can also transform the customer experience even when the customer isn’t directly involved. Managing Orders.
lateshipment
APRIL 28, 2024
Stands for the increasing and ever-changing customer expectations with your business and the answer of meeting or rather exceeding these expectations stands for what one would call ‘ a great customer experience ’. The Need To Focus On CX In Today's Business Landscape Customer demands are never the same.
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lateshipment
MARCH 13, 2020
We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers perceive a brand. The Post-Purchase Experience Gap. What is On-Brand Post-Purchase Customer Experience? But this is where problems begin to crop up.
lateshipment
APRIL 2, 2021
Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations.
lateshipment
FEBRUARY 3, 2023
Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Increased customer lifetime value: Shopify found that customers who make repeat purchases have a higher lifetime value compared to one-time customers. Still not convinced? Why, you ask? Here’s why.
lateshipment
MAY 26, 2022
As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. This gap in turn creates a domino effect and can have a huge impact on your customers, resulting in far more consequences.
lateshipment
APRIL 23, 2023
All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc. Looks really “fun”.
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