Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Smile.io

FEBRUARY 17, 2023

Shoppers who once shied away from online shopping have become accustomed to the ease of online and mobile shopping. According to a recent Shopify finding , around 81% of all traffic comes from mobile devices. Poor mobile shopping experience leads to your audience losing interest in your brand and eventually churning out.

Mobile 65

Mobile Payment Services Channel Merchant Services 65

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. The pandemic is finally ending, but the new/remade world will require a refined approach to the customer experience.

Consumer 150

Consumer Payment Services Fulfillment Multi-channel 150

Smile.io

NOVEMBER 21, 2019

If you’re not already playing games with your customers, it’s time to press start. Millions of brands are increasing their customer engagement and optimizing their customer experience with gamification. Rajat Paharia, author of Loyalty 3.0. More than half of online purchases are made on mobile devices.

Games 36

Games Mobile Social Media Beauty and Health 36

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Wiser

JULY 11, 2022

It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. With the right strategies in place, there are many possible benefits for your business, including: Attracting new customers.

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

BigCommerce

MARCH 21, 2017

based retail brands, providing consumers the ability to discover and learn more about featured products –– all without leaving Instagram. Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Wiser

NOVEMBER 6, 2023

When customers have all the information they need at their fingertips with just a few clicks, including detailed product descriptions, high-resolution images, and customer reviews reduces uncertainty and builds trust. This not only boosts immediate sales but also fosters customer loyalty and promotes repeat business.

Payment Services 78

Payment Services eCommerce Retail Games 78

Groove

FEBRUARY 11, 2019

Mobile Optimization. Abandoned cart workflows use automated emails to redirect consumers back to their carts. As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. As a result, it's essential to nurture consumers as they browse and encourage them to convert.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. Key Features: Personalized marketing, direct interaction with customers, diverse product offerings. Pros : Stable profits due to long-term contracts, higher average order values, repeated business.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

UpSellIt

AUGUST 3, 2023

Similarly, ecommerce segmentation strategies allow your campaigns to more effectively reach your target consumers and promote your products or services. In ecommerce segmentation, a consumer base is divided into several groups (aka “segments”) based on certain characteristics, behaviors, traits, habits, or preferences.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Kibo

DECEMBER 8, 2021

These savvy digital customers have spent nearly two years shopping online for everything from groceries to clothing, and—with a sharp uptick in desirable behaviors recently—they look poised to do the same this holiday season. Globally, two-thirds of consumers are browsing on their mobile phones, with a full 75% in the US and UK.

eCommerce 62

eCommerce Download Mobile Customer Loyalty 62

Retail TouchPoints

NOVEMBER 23, 2021

“They can easily buy on the platform any day, but incorporating additional benefits like exclusives, discounts and free shipping during high shopping months creates more incentives for consumers.”. Live shopping festivals aren’t the next step in holiday retailing — they’re already here.

Events 302

Events Home Shopping Social Media Gifts 302

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Sailthru

JUNE 23, 2023

Millennial Consumer Trends Index 2023 explores some of the major shifts that are in play. Email remains one of the most effective and efficient ways to personalize a customer journey. Millennials are the first generation whose lives revolve around the near-constant use of their mobile phones. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

RTP blog

AUGUST 23, 2019

By Derek O’Carroll, Brightpearl If you Google “buy online pick up in store” (BOPIS), you’ll be struck by how popular in-store pickup has become with consumers — but only with the big box retailers like Macy’s, Old Navy, Kohl’s, JCPenney, Target and Walmart. BOPIS is happening now, and they need to get in the game.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Shopping Signals

JANUARY 12, 2024

The convenience of online shopping appeals to consumers, while the potential profits entice entrepreneurs. Building a money-making online store is a long-term game that demands strategy, grit, and adaptability. – Building Customer Loyalty It’s not enough to just get customers to your site through marketing.

eCommerce 52

eCommerce Customer Loyalty Shipping Social Media 52

RTP blog

MAY 24, 2017

Also during the NRF Big Show in January, Girard named a number of retail solution providers that are ahead of the AI game. However, the convergence of mobile’s growth and the increasing importance of visual communication has me singing a different tune. Urban Outfitters has rolled out a similar capability.

Retail 150

Retail eCommerce Technology Leisure 150

Kissmetrics

APRIL 10, 2018

This is a huge opportunity to move consumers through the sales funnel and to boost your sales. 47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. Facebook Messenger currently has more than 1.3

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

UpSellIt

MARCH 1, 2021

Creating an accessible and enjoyable ecommerce customer journey goes a long way to boost customer loyalty and, in turn, your conversion rate. Let’s first take a look at what an ecommerce customer journey is and why it’s important. What is an Ecommerce Customer Journey? Don’t Make Assumptions.

eCommerce 140

eCommerce Customer Customer Loyalty Recommendation 140

Groove

JULY 2, 2019

When designing your checkout flow, make sure button sizes are mobile compatible. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

BigCommerce

DECEMBER 20, 2017

Community Building, Customer Engagement & CRM. Mobile Optimization. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer. Customer service.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital retail technologies hold the potential to create game-changing innovations. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

RetailMinded

FEBRUARY 20, 2023

Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. This is just one of the many ways shopping has evolved. Nearly 80% of U.S.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

BigCommerce

JULY 25, 2017

By building a community around her great writing, and then around her ability to merchandise, Shari has built a following well beyond her customers. Her distributors love her too –– and that changes the game when you’re talking about warehousing, bulk ordering and coming out with new lines. This is how you do B2B mobile commerce.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

ROI Revolution

MARCH 12, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Additional canceled conferences include Mobile World Congress , South by Southwest , Shoptalk , Shopify Unite , and Google I/O , among many more. Influx in online shopping.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

RTP blog

AUGUST 3, 2018

That’s because it integrates product search, influencers, social commerce and mobile pay, plus WeChat is growing its e-Commerce ambitions with the booming Mini Program. Users are incentivized by steep group-buying discounts and game-like campaigns that make sharing fun and interactive. In the U.S., like it has in China.

eCommerce 150

eCommerce Merchant Services Social Media eCommerce Platforms 150

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). 2020 COVID-19 + mobile stats + trends. billion in 2020, up from $62.2B

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. Marketing to consumers in a post-pandemic world.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Smile.io

SEPTEMBER 1, 2023

Improve your Customer Churn Rate with outstanding customer experience The key to improving your customer churn rate is to provide an outstanding customer experience. It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience.

Customer Retention 69

Customer Retention Mobile Improvements Customer Experience 69

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 58

Omnichannel Leisure Technology Channel 58