Kibo

SEPTEMBER 30, 2022

In the current economic environment, inflation is the overarching factor affecting all economic actors, from consumers to workers to B2B companies. There will also be indirect effects for B2B companies as falling consumer demand impacts B2B customers, who in turn stop spending as much as they have done in the previous period.

B2B 71

B2B B2C Multi-channel eCommerce 71

365 Retail

NOVEMBER 13, 2023

Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday. These fluctuations have their roots entwined with consumer preferences and behaviours stemming from cultural, economic, or climatic aspects. What Is Seasonal Demand?

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Omnisend

JANUARY 8, 2024

Implement loyalty programs with rewards An attractive loyalty program can develop returning customers. Offer customers meaningful and valuable incentives they will appreciate. Rewards from loyalty and referral programs drive repeat purchases. They encourage 57% of consumers to buy again.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Smile.io

MAY 4, 2022

Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking. With so many online retailers and product reviews to read over, consumers are more informed than ever before. Use this as an opportunity to turn that customer into a repeat buyer. Offer multi-channel support.

eCommerce Marketing 74

eCommerce Marketing eCommerce Marketing Customer Retention 74

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. With a wealth of information at their fingertips, including product details, promotions, coupons, and sales, consumers have become even more selective with what they spend their money on and who they spend their money with.

Customer 62

Customer Multi-channel B2B Omnichannel 62

retailnext

FEBRUARY 19, 2020

And so, brand loyalty is threatening to slowly slip away. In the face of uprising challenges, retail brands must continue to expand the consumer base, build customer relationships, increase brand awareness, boost consumer relationships, enhance loyalty, and much more. Catering to ever-changing customer demands.

Management 59

Management Retail Shipping Costs Multi-channel 59

Retalon

SEPTEMBER 3, 2021

This market distortion can happen for any number of reasons, including bad policy, consumer hype, and risky institutional behavior. There are 4 main drivers that inflated the retail market, causing the retail bubble: Number of physical “brick-and-mortar” locations Consumer behaviour Inflation COVID-19 pandemic.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

Ecommerce Platforms

JANUARY 24, 2023

You can customize which conditions customers need to meet to be added to a particular segment (for instance, order value, loyalty, etc.). Or you can use predictive segmentation, which automatically separates customers according to their buying likelihood and churn risk. There's a library of loyalty widgets.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Ecommerce will require constant development, refinement and updates to continually compete and address customer needs. Will this be a primary purchasing channel for customers?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Kissmetrics

AUGUST 6, 2021

Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey. The heart of customer retention lies in meeting or exceeding the expectations your customers have.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. The rise of online shopping has dramatically transformed how consumers buy products, and as a result, sellers have had to adapt to this changing landscape. This is where multi-platform analysis becomes a critical strategy for success.

Multi-channel 116

Multi-channel eCommerce Order Fulfillment Social Media 116

Korona

JANUARY 27, 2022

The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. Effective inventory management helps you meet your customers’ demands and generate sales. It’s not easy.

Small Business Retail 52

Small Business Retail Shipping Costs POS Retail 52

Retail TouchPoints

MAY 13, 2022

The end goal of any business is selling and delivering products to match consumer expectations. Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. Customer Service Improvement. Ongoing Supervision.

Multi-channel 231

Multi-channel Supplies Information Customer Loyalty 231

Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products. Retailers across the U.S.

Merchant Services 282

Merchant Services Retail Multi-channel eCommerce 282

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. If everything matches, the customer leaves with their order in hand.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Fabric

MAY 31, 2023

Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. For this to happen, businesses need technology solutions that can derive insights from product data and consumer behavior so that retailers can provide the right offer at the right time.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. For this to happen, businesses need technology solutions that can derive insights from product data and consumer behavior so that retailers can provide the right offer at the right time.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. For this to happen, businesses need technology solutions that can derive insights from product data and consumer behavior so that retailers can provide the right offer at the right time.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. This model eliminates the challenges and costs associated with furniture storage and logistics management, allowing retailers to focus on building their brand and acquiring customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. This model eliminates the challenges and costs associated with furniture storage and logistics management, allowing retailers to focus on building their brand and acquiring customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. This model eliminates the challenges and costs associated with furniture storage and logistics management, allowing retailers to focus on building their brand and acquiring customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Smile.io

FEBRUARY 19, 2021

No matter what channel you are selling on, you have the opportunity to use fast shipping to stand out, delight customers, and generate repeat conversions. Today we're going to cover why fast shipping is so important, how to fulfill at lightning speed no matter where you sell — because no channel or customer should be left behind.

Shipping Costs 47

Shipping Costs Shipping Channel Multi-channel 47

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. This siloed approach clearly falls short in seamlessly aligning planning across channels.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ROI Revolution

APRIL 10, 2023

That said, it is virtually impossible for a marketing channel to exist in isolation today. Email marketing helps to bridge the gap, working in tandem with other channels and providing an effective way to reach and engage customers. Simply because the content is tailored to meet their needs.

Social Media 78

Social Media SEO Marketing Multi-channel 78

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. July 1 update. June 3 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158