RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

RetailMinded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists.

Merchant Services 83

Merchant Services eCommerce Banking Technology 83

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app.

Payment Services 254

Payment Services Retail Shipping Costs Mobile 254

lateshipment

APRIL 28, 2024

Changing consumer expectations and behaviors – Understanding and adapting to changing consumer expectations and behaviors is essential for businesses seeking to deliver exceptional customer experiences. TLDR: The future of CX with hyper-personalization is promising, thanks to continuous advancements in technology.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results.

Management 52

Management Order Fulfillment Retail eCommerce 52

Algopix

DECEMBER 17, 2023

This comprehensive approach spans beyond merely popular e-commerce websites, extending to encompass social media platforms, specialized marketplaces, and even emerging technologies like voice commerce and augmented reality. However, the execution of multichannel strategies is not without its challenges.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Walk-out mobile checkout technology and real-time mobile chat allow associates to interact with shoppers during social distancing.

Consumer 94

Consumer Retail Social Media Payment Services 94

lateshipment

NOVEMBER 26, 2023

Increase in retention, brand reputation, and consumer spending: A positive post-purchase experience can make customers feel happy, valued, and appreciated. The answer is: on everyone — from marketing to sales to operations and customer service. Here are a few tips for delivering a seamless order fulfillment process: 3.1:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. The technology and the expertise is out there.

Payment Services 278

Payment Services Fulfillment Web Design B2B 278

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

Retail 247

Retail Shipping Costs Fulfillment Shipping 247

ChannelAdvisor

JANUARY 25, 2019

2018 was a big year for e-commerce, with new technologies, features and trends taking center stage. Here are three fulfillment strategies e-commerce companies can leverage in 2019 to do just that. Today’s consumers expect the fastest delivery possible. Thanks to Amazon Prime, two-day shipping is the new normal. Conclusion.

Order Fulfillment 49

Order Fulfillment Fulfillment Blog eCommerce 49

PFS

MAY 21, 2019

Due to affordable short-term leases and advances in technology, the concept of pop-up facilities in retail is now presenting brands with an agile alternative to traditional commerce operations. With service level expectations getting harder to meet – a flexible approach to order fulfilment is essential.

Operations 74

Operations Fulfillment eCommerce Order Fulfillment 74

Algopix

JANUARY 2, 2024

Beyond the allure of gross sales figures lies the intricate web of net profit margin—a financial metric that not only reveals the health of an e-commerce venture but also serves as a compass for operational efficiency and long-term sustainability. Ways to Boost Net Profit Margin 1.

Shipping Costs 120

Shipping Costs eCommerce Order Fulfillment Fulfillment 120

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

365 Retail

MARCH 27, 2024

The retail landscape has rapidly transformed, with sustainability now at the forefront of many consumers’ minds. Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency.

eCommerce 52

eCommerce eCommerce Platforms Retail Order Fulfillment 52

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. If they are not motivated, educated and empowered, the brand will suffer.

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

Algopix

OCTOBER 15, 2023

To give you a summary, in September 2023, the Federal Trade Commission filed a significant complaint in a federal district court, asserting that Amazon operates as an unlawful monopoly. How can sellers prepare and excel on Seller Fulfilled Prime (SFP)? Amazon is here to stay regardless of claims made by regulatory bodies.

Shipping Costs 121

Shipping Costs Fulfillment Order Fulfillment Shipping 121

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. This is only possible if technology like workflow automation software is in place. The primary impact of workflow automation in retail is in cutting costs and improving operations. billion by 2024.

Retail 227

Retail Operations Customer Retention Order Fulfillment 227

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. Returns are essentially the last link to the circle that closes the consumer loop when it comes to a decision.” You can’t solve returns, there will never, ever be a day where somebody goes, ‘We had no returns last year.’

Shipping Costs 237

Shipping Costs Retail Fulfillment Channel 237

Fabric Blog

APRIL 22, 2024

In the previous post, Never Miss A Sale , we announced the availability of order fulfillment logic (OFL) which allows retailers to orchestrate and optimize how your distributed order management (DOM) system works across the order fulfillment process, as part of fabric OMS. Configuration reigns over code.

Social Media 52

Social Media Merchant Services Order Fulfillment Webinar 52

RetailMinded

MARCH 8, 2023

The retail industry is highly competitive, especially in this era of technology-based commerce. This means that most consumers expect retail companies to have faster turnaround times for product deliveries. You can use new technologies and processes to improve supply chain efficiency.

Order Fulfillment 52

Order Fulfillment Retail Shipping Costs Fulfillment 52

Retail TouchPoints

JULY 16, 2020

Just as consumers grew accustomed to two-day, next-day and even same-day shipping, the entire supply chain shifted. Now, with consumers demanding direct-to-consumer, in-store and curbside pickup, businesses must perfect omnichannel fulfillment to survive. The key is tracking data points across the entire supply chain.

Retail 191

Retail Fulfillment Shipping Costs Travel 191

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative. ShipBob's Pricing.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

ChannelAdvisor

APRIL 7, 2019

This means enabling both order fulfillment and returns through various locations and methods, such as in your own or affiliate brick-and-mortar retail stores, as well as through digital stores. However, allowing multiple ways to purchase, receive and return products inevitably adds complexity to your existing operations and systems.

Omnichannel 85

Omnichannel Blog Merchant Services eCommerce 85

Ecommerce Platforms

JULY 15, 2020

Here's our summary of the top ecommerce fulfillment companies out there: ?? Summary table: 5 of the best order fulfillment companies. Fulfillment service provider. How is Fulfillment Different from Dropshipping? ?? What Are Some of the Top International Fulfillment Companies? ?? It better be a good one.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

RetailMinded

MAY 3, 2023

Retailers know that inventory management is time-consuming and can pose difficulties. Thanks to technology-enabled best practices, managing inventory is easier than ever. Implementing these best practices can reduce costs, improve accuracy, and enhance business operations.

Management 52

Management Shipping Costs Retail Fulfillment 52

RetailMinded

OCTOBER 2, 2023

Tackling retail supply chain challenges is a blend of smart strategies and the right technologies. And when it comes to the online retail world, diving into the eCommerce supply chain intricacies can shed light on how to fine-tune operations for better efficiency and customer satisfaction.

Supplies 52

Supplies Management Retail eCommerce 52

Retalon

NOVEMBER 11, 2021

The pressure for transformation is coming from all sides, as consumers expect a more streamlined shopping experience, workers expect flexibility and modernity, and competitors like Amazon win more market share using cutting edge tech as their advantage. Global retail spending on technology will reach $218.5

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

365 Retail

SEPTEMBER 13, 2023

In addition, supply chain disruptions continue to cause order fulfilment issues, leading to a 38% decline in customer satisfaction and 40% of consumers to change suppliers to outside of the UK. Livestreaming is one such technology. And it’s a technology in high demand amongst B2B buyers.

B2B 52

B2B Events Order Fulfillment Technology 52

Retail Technology Review

AUGUST 9, 2018

Descartes Systems Group announced that B+S Logistik, the German logistics service provider, has expanded its contract logistics business with new business-to-consumer (B2C) ecommerce operations using the Descartes pixi* warehouse management solution (WMS) to support order fulfilment in fashion, food distribution and other segments.

Management 87

Management Order Fulfillment B2C eCommerce 87

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out.

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Fabric

MARCH 14, 2023

This is especially true for mid-market fashion retailers, whose operations are generally larger and more complex than smaller retailers. It’s also important to establish clear expectations and guidelines for order fulfillment and shipping times.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

RTP blog

OCTOBER 1, 2018

While machine learning has been the darling of large chains for years, increasing accessibility, ROI and AI hype are encouraging uptake among mid-sized chains looking to maximize operational efficiency alongside delivering superior customer service. Fulfillment Chances are that your retail chain also has an online presence.

Shipping Costs 150

Shipping Costs Retail Fulfillment Customer Experience 150

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment White Paper Retail Order Fulfillment 52

365 Retail

NOVEMBER 14, 2022

Research shows that 45% of British consumers are more likely to shop with a merchant if next-day delivery is available at the point of purchase. The cost-of-living crisis is having a serious impact on retailers and consumers. Get your affairs in order today! Leveraging 3PL services to drive efficiencies is key.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

Retail TouchPoints

JULY 14, 2021

Today’s online shoppers have already formed certain intuitive expectations when it comes to services offered by these ecommerce platforms, such as transparent pricing and product information, on-time order fulfillment, timely email/SMS notifications and of course, a quick and easy payment process.

eCommerce Platforms 250

eCommerce Platforms Payment Services eCommerce Small Business Retail 250