Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 215

Consumer Payment Services Food and Beverages Supplies 215

Kibo

APRIL 5, 2021

Order management’s role in delivering the type of leading customer experience (CX) that today’s shoppers expect is clear. Consequently, it presents a great opportunity for companies to assess their current order management software, and to determine if it has what it takes to attract and retain customers.

Customer Experience 117

Customer Experience Management Customer Payment Services 117

Ecommerce Platforms

MAY 9, 2022

With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 181

Payment Services Payments Retail Sporting Goods 181

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 218

B2B eCommerce BigCommerce Omnichannel 218

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. Not only do millions of people around the world use Google Pay, but it’s also a contactless payment method that has surged in popularity over the past few years. Table of Contents. What is google pay?

Merchant Services 52

Merchant Services Payment Services POS Banking 52

ESW

SEPTEMBER 29, 2023

It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. Omnichannel puts the customers first; multichannel puts products or the brand first. For example, in an omnichannel experience, a shopper can start a customer service inquiry on a brand’s social media channel.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

BigCommerce

MAY 1, 2018

Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

POS 52

POS Merchant Services Payment Services Customer 52

BigCommerce

SEPTEMBER 6, 2018

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. It includes access to all of the platform's features, as well as dedicated support and custom data integrations.

Magento 52

Magento Payment Services Payments eCommerce 52

Korona

MARCH 30, 2023

For the past few decades, it’s seemed like every year brings more momentous and impactful technological changes than the next. Within the retail realm, more and more services are integrated, seamless, and efficient. In this blog, we wanted to check out some of the latest technological innovations across various retail industries.

Technology 52

Technology Payment Services Small Business Retail POS 52

Retail TouchPoints

MARCH 25, 2022

According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases. Payments play a key role. The customer data is stored in the app, so all it takes is a few clicks to pay.

Payments 255

Payments Payment Services Social Media Electronics 255

Kibo

JUNE 16, 2022

Composability is a way of doing business that enables companies to easily assemble or disassemble different parts of their operating capabilities as their needs change. The goal of composability is to help businesses scale, innovate, and adapt without constantly recreating their entire technology infrastructure. the customer). .

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

RTP blog

DECEMBER 23, 2019

For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint. Today, according to Salesforce’s 2019 State of Service report, 80% of customers now consider their experience with a company to be as important as its products.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

Algopix

JULY 26, 2023

Furthermore, advancements in mobile technology have enabled consumers to make purchases on-the-go, further boosting eCommerce sales. Shopping cart solutions facilitate the online purchase process by allowing customers to add products to their cart, review items, and proceed to checkout securely.

Shopping Carts 126

Shopping Carts Payment Services 3dcart eCommerce Platforms 126

Ecommerce Platforms

DECEMBER 28, 2021

The best online ordering system for restaurants makes running your food service business easier, and more efficient. The online system then sends the order to the vendor or kitchen automatically for processing. You may get technology that simply collects orders from online consumers on your behalf and distributes them to staff.

Payment Services 104

Payment Services Payments POS lightspeed 104

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. An ecommerce platform is a software application that allows online businesses to manage their website, sales and operations.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

JANUARY 23, 2018

Startups focus on marketing, because their technology is covered: Enterprise brands can do this, too. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. Your 3 options when it comes to ecommerce technology. I explain how.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

365 Retail

JANUARY 4, 2024

These strategies aren’t just buzzwords; they’re practical, actionable approaches that can make a real difference in your retail operations. Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Provengo offers a great example of this.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

UpSellIt

JULY 13, 2023

Omnichannel Retailing Omnichannel retailing provides a unified and enhanced customer experience by leveraging the strengths of different channels and eliminating friction points throughout the customer journey. Each channel operates independently, catering to different customer segments.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

GetElastic

NOVEMBER 11, 2021

While not every business will have the need to enable cart and checkout functionality within chat, there are a number of other benefits to using bots, either automated or live, including reduced support time and costs, providing personalized experiences, or enabling faster sales conversations. Collect Facebook user data through forms (e.g.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

Ecommerce Platforms

JULY 29, 2020

Lightspeed started life as a company offering retail POS system technology to companies. The Lightspeed system for eCommerce works alongside the POS solution to help companies easily expand their business operations into the digital world. Lightspeed Features for Customer Experience. Inventory Management.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Algopix

JANUARY 22, 2024

Loyal customers expect continued value from the brands they support. Outstanding service: A positive post-purchase experience, quick resolution of issues, and exceptional service retention. Customer experience: Personalization, loyalty programs , and convenience factors bring customers back.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

POS 105

POS Payment Services Payments Omnichannel 105

Ecommerce Platforms

MARCH 24, 2022

The best CRM for ecommerce brands is a powerful tool in today’s age of customer-experience focused selling. Today’s companies need to commit to consistently delivering the best possible level of customer service if they want any hope of maintaining long-term loyal customers. The Best CRM for Ecommerce Brands.

eCommerce 193

eCommerce Payment Services Payments WooCommerce 193

Inflow Insights

MARCH 9, 2020

If you don’t migrate, your store’s data and customer data could become a vulnerable target. Retain Your PCI DSS Compliance. Payment Card Industry Data Security Standards (PCI DSS) require regular security patches applied to your platform. Keep Your Technology Stack Up-to-Date. Easier to use interface.

Magento 143

Magento BigCommerce Merchant Services Payment Services 143

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. Alongside the rise in subscription services during the UK lockdowns, there was also a new form of cancel culture growing in the retail industry.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

Technology 52

Technology Payment Services Retail Events 52

365 Retail

JANUARY 29, 2024

Embracing Technological Advancements Online sportsbooks thrive on cutting-edge technology, providing a seamless and user-friendly experience. Retailers should leverage similar advancements, such as augmented reality, mobile apps, and personalized recommendations, to enhance the in-store shopping experience.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81