Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Be Transparent About Inventory Challenges .

Customer Loyalty 198

Customer Loyalty Customer Retail Shipping Costs 198

Optimizely

JUNE 10, 2020

And, with new ecommerce brands seemingly popping up daily, it’s essential that brands focus on building loyalty within their customer base. So, how do you differentiate your brand and create serious customer loyalty? Many Sephora shoppers seek out the Rouge (top tier loyalty membership level) as a badge of honor.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

MakeWebBetter

JULY 30, 2020

Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited. The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic.

eCommerce 165

eCommerce Outdoor Shipping Costs Drop Ship 165

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. Outdoor brand REI is taking paid membership in a different direction. Rather than a triple-figure yearly fee, its customers can join the membership program for life for just $20.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Talkoot

FEBRUARY 16, 2023

It’s the ultimate way to create a customer-centric journey without the guesswork. By better understanding your customers, you can predict future purchasing behavior and tailor your interactions with them. This leads to increased customer loyalty, higher engagement levels, and, ultimately, more sales.

Retail 78

Retail Customer Loyalty Outdoor Recommendation 78

Liveintent

SEPTEMBER 29, 2022

With identity resolution, you can: Create a single customer view. Identity resolution improves customer data quality by removing redundancies, unifying data, and creating a more accurate view of your customers. Imagine that a brand called Terra sells outdoor recreational equipment. Improve ROAS.

Customer Data 98

Customer Data Improvements Customer Loyalty Channel 98