Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Here are the sessions you absolutely have to attend at IRCE 2018. Wednesday: June 06. 10:30 AM – 11:00 AM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. And how does it improve customer engagement? You then spot similar trends with new customers’ behavior.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022. Top 7 DTC eCommerce Trends. In 2021, U.S. What is DTC eCommerce?

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Payoneer

FEBRUARY 22, 2023

This will help build customer trust and credibility and ultimately increase customer retention and loyalty. A dedicated server and advanced security measures such as firewalls, 2-factor authentication, and SSL certificates can help prevent cyber-attacks and protect customer data.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Omnisend

APRIL 14, 2021

As well as identifying and catering to individual customers based on where they are in the customer lifecycle, you can also build detailed customer profiles and segment them into different categories based on various characteristics. How to Choose Customer Lifecycle Software? With omnichannel campaigns involving SMS 47.7%

Customer 78

Customer Omnichannel Customer Retention Channel 78

RetailMinded

FEBRUARY 8, 2023

Another concern for merchants is customer retention because – let’s face it – the retail landscape is competitive. The recent National Federation BIG Show helps reveal ways to support this, along with other trends that capitalize on customer experience. A big trend this year is the resurgence of in-store shopping.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Omnisend

APRIL 20, 2021

For example, when customers get into your mobile application or your integrated social media shop, you get a chance to interact via hyper-personalized tools like push notifications, chatbots, SMS, or email—an opportunity for future customer engagement, leading to brand loyalty due to the multiple touchpoints. Mobile Commerce Trends.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing becomes a powerful customer support tool that boosts performance metrics significantly when coupled with omnichannel tools such as video assistance. Safety is a key metric when considering customer satisfaction. Quality of experience, more so than price, is the key metric that customers use when choosing products.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing becomes a powerful customer support tool that boosts performance metrics significantly when coupled with omnichannel tools such as video assistance. Safety is a key metric when considering customer satisfaction. Quality of experience, more so than price, is the key metric that customers use when choosing products.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

UpSellIt

AUGUST 3, 2023

Improved Customer Experience: Segmentation allows businesses to provide personalized content, offers, and recommendations, making the shopping experience more relevant and enjoyable for customers. Enhanced Customer Retention: By encouraging repeat business and cultivating client loyalty, personalized experiences lower churn rates.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Omnisend

DECEMBER 5, 2023

Hashtags and keywords allow content to be found based on user interests or queries, while tags help you connect with other relevant accounts, such as influencers or customers. Focus on customer retention Customer retention helps reduce acquisition costs, increase customer lifetime value, and boost profitability.

Marketing 78

Marketing Social Media SEO Customer Retention 78

ROI Revolution

AUGUST 5, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Paid search + the pandemic.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. April 8 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. April 8 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce. Home goods trends in the pandemic age. trillion to make up 21.8%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. Ecommerce delivered $32.5 October 13.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. This trend is expected to continue into 2021 and beyond. Paid search + the pandemic.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. This trend is expected to continue into 2021 and beyond. Paid search + the pandemic.

eCommerce 78

eCommerce Social Media Payment Services Payments 78