Ecommerce Platforms

MARCH 15, 2021

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. Metrilo operates with the understanding that customer retention using their methods (more on this in a sec) boasts lower acquisition costs and better profit margins. In that case, this software might be for you.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. Customer Database Software.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. When you’re aiming for success in the retail industry, customer experience makes a world of difference.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. For example, Verneek, a New York City-based software startup, has a generative AI application called Quin Shopping AI.

Merchant Services 277

Merchant Services Shipping Costs Retail Social Media 277

Retail TouchPoints

APRIL 23, 2021

A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. Therefore, a retailer should have a well-maintained facility and provide good customer service. This is only possible if technology like workflow automation software is in place.

Retail 230

Retail Operations Customer Retention Order Fulfillment 230

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 82

Customer Loyalty Merchant Services Shopify Shipping Costs 82

iVend

JUNE 14, 2023

How can retailers use retail POS technology to elevate customer loyalty The most effective way of enhancing customer loyalty with POS is through a loyalty program. So here we take a look at the four steps to POS-driven customer retention and loyalty. Single view of customer – across all channels.

Customer Loyalty 52

Customer Loyalty POS Technology Customer Retention 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

With a mobile POS, your customers won’t have to wait in line to check out. This will allow you to serve more customers and save them time. Improved customer service will result in better customer retention. Keep Customer Data Up to Date. Workforce Management.

Payment Services 74

Payment Services POS Mobile Operations 74

Omnisend

SEPTEMBER 9, 2021

What Kind of Data to Look For. Today’s marketing automation software platforms provide powerful options for collecting and analyzing ecommerce data. Use the following tools to get the full picture of your performance: Retention reports : A successful customer retention strategy is crucial for sustainable growth and stability.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more. That will lead to servicing more customers at a time and saving your customers time and energy. Does it give retail insights?

POS 81

POS Point of Sale Customer Retention Multi-channel 81

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Comparing DHL, FedEx, and UPS 3.2:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

JULY 3, 2023

From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. This means that business owners must always ensure that their customer data is secure around the clock. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

Algopix

OCTOBER 21, 2023

Customer Retention Rate: This metric reveals how many of your customers return for additional purchases. A high retention rate is a sign of a loyal customer base. Churn Rate: Churn rate is the opposite of customer retention rate. It shows how many customers you lose over a given period.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Personalized Offers and Campaigns.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 8, 2021

Building a loyal customer base is crucial to thrive or even survive in the footwear business. While marketing and consumer management professionals seem to agree that there is no magic formula for customer retention, experts believe there are a few retail business tips that shoe brands and retailers may use to keep their customers loyal.

Merchant Services 52

Merchant Services POS Gifts Customer Retention 52

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

FEBRUARY 17, 2023

Today, we’re going to be looking specifically at the CRM solutions best-suited to startups, eager to leverage opportunities with their growing customer base. What is the Best CRM Software for Startups? With HubSpot, you can access software for everything from marketing to service and sales. Go to the top 4.

Payment Services 118

Payment Services Management eCommerce Analytics WooCommerce 118

Kissmetrics

JUNE 9, 2017

In a study on UK businesses in the digital economy, it was discovered that only 18% of businesses relied on data and analysis when making revenue-generating decisions – despite the widely publicized benefits of a data-driven approach to sales. Before the Information Age, data collection was a slow and arduous process.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

Kibo

SEPTEMBER 2, 2020

At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals. Product recommendations dynamically show products based on user data like gender, size, colors and style preference, and other product variants that the user has chosen in past web shopping.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

MagentoBrain

MARCH 9, 2023

It is a third-party software application that securely transmits customers' payment information from the Ecommerce website to the payment processor and the customer's bank. PCI compliance ensures that your customers' data is being handled securely and that you are following industry best practices for security.

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Smile.io

NOVEMBER 10, 2021

This may sound like a bunch of technical talk but all it means is that studying what your customers have done in the past will help you better serve them in the future! There are a few other reasons why customer analytics is important, let’s take a look. Customer retention Customer acquisition cost is a major financial burden.

Customer 67

Customer Customer Retention Customer Experience Customer Data 67

Algopix

JULY 13, 2023

What Is a Customer Relationship Management System? A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle.

Payment Services 78

Payment Services eCommerce Management Customer 78

RetailMinded

JULY 8, 2021

The downside of conventional marketing is that it’s hard to touch base with clients if you don’t have their contact information and customer data. But the results of your digital marketing campaign can be tracked accurately using digital marketing tools and software. . Each campaign can be tracked in various ways.

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Smile.io

OCTOBER 1, 2020

Personalized experiences lead to better customer nurturing cycles, which in turn increases your customer retention. Why invest in a quiz software for your ecommerce store Every quiz software is different. For example, with Octane AI’s quiz software , data is collected from every quiz question and results page.

eCommerce 85

eCommerce Merchant Services Food and Beverages Shopify 85

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

The increased customer service will lead to better customer retention. Keep customer data up to date – Because you’ll be service customers from anywhere in the store, you can service more customers and keep more customer data up to date.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Algopix

JULY 22, 2023

These tools enable eCommerce entrepreneurs to collect, analyze, and interpret vast amounts of data, empowering them to understand customer preferences, optimize sales processes, and enhance overall performance. Understanding Customer Behavior Customer behavior insights are invaluable for improving customer retention and loyalty.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. Customers receive continued customer support with their subscriptions. Saas Subscriptions.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. A Customer Data Platform. Yves Rocher. …To name a few.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

You need to know that your employees are paying for themselves in sales, customer retention, and hourly productivity. Better yet, what data do you collect on your customers in order to market to them effectively? These are important details.

Operations 59

Operations Management Retail Customer Retention 59

365 Retail

JANUARY 31, 2022

Whilst adding a raft of new logos in H2 2021 to the roster of brands and retailers already working with MoEngage, including Nestlé, Travelodge and Deutsche Telekom, it was also able to maintain customer retention globally of 97%.

Customer Retention 52

Customer Retention Mobile Technology Games 52

Korona

OCTOBER 12, 2022

Several digital marketing strategies will increase customer engagement and loyalty to your brand. With a comprehensive approach to collecting digital customer data through your point of sale, you can leverage the data at your disposal to streamline your personalization efforts for all digital marketing campaigns.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Several digital marketing strategies will increase customer engagement and loyalty to your brand. With a comprehensive approach to collecting digital customer data through your point of sale, you can leverage the data at your disposal to streamline your personalization efforts for all digital marketing campaigns.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

JUNE 23, 2022

KORONA Event: The best online ticketing software for event centers. Other top event ticketing software options. Customizable : A good ticketing platform should allow you to customize your packages, promotions, and ticket sales. You want to make the checkout process easy for both you employees and customers.

Merchant Services 52

Merchant Services Payment Services POS Events 52