Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

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Payment Services Retail POS Operations 250

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. We will also include personalized dynamic messaging in our communications to members about their upcoming program renewals.

POS 263

POS Omnichannel Mobile Improvements 263

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. If you’re running a fast-paced coffee shop environment, your POS solution will ensure you can make a profit, organize your team, and even keep track of your supplies as you work.

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POS lightspeed Payment Services Shopify 104

Retail TouchPoints

MARCH 8, 2021

Lacroix: When you break down the service experience, what you realize is that frontline staff have such a huge role to play — oftentimes more than merchandise, services or marketing. So it is really about empowering your staff and arming them with the tools and information they need to do their job.

Customer Data 261

Customer Data Customer White Paper Technology 261

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 222

Multi-channel POS Customer Data Mobile 222

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But how exactly do POS gift cards work, and what are their associated challenges? When it comes to POS gift cards, retailers can benefit in several ways.

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POS Gifts Payment Services Merchant Services 52

Korona

FEBRUARY 1, 2023

The purpose of POS software is to run your store smoothly, not create endless headaches. And maybe you’re thinking about switching POS systems. What features do you currently lack in your POS software? What features do you currently lack in your POS software? Table of contents When should you switch POS systems?

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POS Payment Services Payments Point of Sale 52

Korona

AUGUST 3, 2022

This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business. What is eCommerce POS integration? How can eCommerce POS integration help your retail business?

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POS eCommerce Point of Sale Payment Services 52

Optimizely

APRIL 18, 2019

In fact, customers don’t see “channels” in the same way as marketers do. To be able to provide a consistent experience that will turn casual browsers into loyal customers, you need to make sure you connect your in-store experience with your online marketing strategy. Bringing the in-store experience online.

Marketing 299

Marketing POS Channel Clothing 299

Retail TouchPoints

JANUARY 11, 2021

With these sweeping shifts in consumer needs, retailers relied on data more than ever to quickly position themselves to create the kinds of offerings and experiences that consumers expected during this unprecedented period. Real-time data is the key for 2021. One such area where on-demand data can help retailers is inventory.

Small Business Retail 234

Small Business Retail Retail eCommerce Social Media 234

retailnext

SEPTEMBER 24, 2019

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. It is also critical to formulating an effective business and marketing strategy. Ensuring relevancy of products as per demand and the competitive market. Introduce innovation.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. KORONA POS software for quick-service restaurants and retail stores allows you to easily manage your CRM data. Table of contents.

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POS Payment Services Merchant Services Point of Sale 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. FOOD MENUS.

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POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. It’s really a holistic approach,” she said. “We

Omnichannel 262

Omnichannel eCommerce POS Operations 262

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Korona

JANUARY 31, 2022

Getting your business blooming depends on your ability to satisfy your customer’s demand on time, which comes down to having a garden center POS that integrates inventory management and chiefly makes payments and transactions within your business smooth, fast, and secure as garden centers are prone to long waiting times at the cash registers.

POS 52

POS Payment Services Point of Sale Mobile Payments 52

Korona

JANUARY 31, 2022

Getting your business blooming depends on your ability to satisfy your customer’s demand on time, which comes down to having a garden center POS that integrates inventory management and chiefly makes payments and transactions within your business smooth, fast, and secure as garden centers are prone to long waiting times at the cash registers.

POS 52

POS Payment Services Point of Sale Mobile Payments 52

365 Retail

MAY 15, 2024

This involves integrating POS systems that can handle multiple forms of payment quickly and securely. IT teams work on implementing systems that reduce the time it takes for each transaction, thus decreasing queues and improving customer satisfaction. How important is IT in the strategic planning of retail businesses?

Payment Services 52

Payment Services Operations POS Retail 52

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Similarly, physical security measures can help protect areas where computers and customer data are stored.

Small Business Retail 260

Small Business Retail Payment Services Retail POS 260

Ecommerce Platforms

FEBRUARY 4, 2019

Or, are you looking for a better POS system than the one you already have? If so, Vend POS might be the perfect solution for you. Throughout this review, we'll tell you everything you need to know about this software so you can make an informed decision as to whether it'll complement your business. How Does Vend POS Work?

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Vend POS Payment Services eCommerce 91

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 120

Jewelry POS Point of Sale Management 120

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Digital marketing can play a key role in achieving success under these conditions. Examine Your Marketing Technology Stack. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

GetElastic

MAY 24, 2023

eCommerce payment processing first involves the customer inputting payment information, which a payment gateway validates and uses to process the transaction via a merchant account. While most payment gateways come with fees, there are many different options available on the market today. What is eCommerce Payment Processing?

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Retail TouchPoints

JUNE 11, 2021

Creating a combination physical-digital shopping experience requires data. And to have usable data, retailers must capture their customers’ information, including name, contact information, payment details, preferred payment method, items in cart, and so on. Meeting Shoppers Where they are Today.

Payment Services 186

Payment Services Payments Retail Sporting Goods 186

Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival.

Shipping Costs 220

Shipping Costs Improvements Live Chat Retail 220

365 Retail

OCTOBER 4, 2023

Since before the General Data Protection Regulation (GDPR) came into action in 2018, people have been predicting their downfall. The market has already taken a hit with a 50 to 60 per cent drop in signal fidelity from third-party identifiers thanks to moves by other players like Apple (iOS & Safari) and Firefox.

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Retail Customer Data Channel Improvements 63

Smile.io

MAY 15, 2024

There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Ecommerce Platforms

AUGUST 4, 2022

All Australian Shopify users get to start with a 14-day free trial, without typing in any credit card information. Analytics that show information like sales and customer data. We see the Basic plan as an introductory package, where you can sell with no limits and even connect to an in-person POS system.

Shipping Costs 104

Shipping Costs Shopify Payment Services Payments 104

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.  

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Korona

OCTOBER 14, 2022

Word Of Mouth And Customer Acquisition. Loyalty Program Data Powers Marketing. Research conducted by Frederick Reichheld of Bain & Company reveals that if you increase customer retention by just 5%, you can expect a rise in profits by 25% to even 95%. More Efficient Marketing Campaigns Through Tracked Customer Data.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Heartland

JUNE 15, 2017

In today's cloud-based POS software, like Springboard Retail, you have the ability to create unlimited custom fields, filter and produce powerful reports and integrate with smart marketing and loyalty platforms.

POS 20

POS Customer Data Customer Point of Sale 20

Retail TouchPoints

FEBRUARY 23, 2023

I don’t know if it’s an education thing so much as just proving its capabilities,” said John Nash, Chief Marketing and Strategy Officer at RedPoint Global in an interview with Retail TouchPoints. “It To them, that’s a lot more secure than a call center rep or someone at the POS in a store bringing up my profile.”

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Retail Technology Customer Experience Consumer 246

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Korona

OCTOBER 7, 2022

Check out this blog to learn more about liquor store inventory management and how POS software can streamline inventory management and all operations in a liquor store. Advantages of managing liquor store inventory with a POS system. Advantages of Managing Liquor Store Inventory With a POS System. Table of Contents.

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Management Payment Services POS Point of Sale 52

iVend

MAY 11, 2022

Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share. iVend POS iVend’s Retailer POS includes a sophisticated promotions engine. The data enables greater insights and further tailoring of future promotions.

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Retail POS Technology Customer Data 52